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work computer wont boot!

Posted on 2007-03-27
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Last Modified: 2010-04-26
I have a computer here at work that stopped booting to windows.  Everytime its booted it will ask to go in safemode, regular startup, last known good configuration etc.  Each choice i make gets to the windows logo screen then reboots itself.  Is there anything i can do to fix this without reimaging the drive?
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Question by:demarco5
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KCTS earned 300 total points
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If you can't even get into safe mode then your options are limited. You could boot into the recovery console with the CD but without knowing what the problem is its going to be difficult to fix it.

If you have a working image then it may be simpler to just reimage it. If the machine has any data on it that you want to keep then you could always remove the disk and place it in another machine to copy the files off it, or alternativly boot with BartPE or a similar bootable CD and copy the data to a safe place.
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by:demarco5
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KCTS, but if the hard drive isnt working in this machine, how will i get the files off in another machine?  Thanks for the quick response!
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by:willcomp
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You most probably have a corrupt registry.  Hard disk is intact except for one of the registry files.  Disk can be connected to another PC as secondary drive to retrieve files.

If XP SP2 is OS, select Disable Restart on Error in boot menu (F8).  Then error message will display and we can determine the exact cause.

How to recover a corrupt registry:

http://support.microsoft.com/kb/307545
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