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Fixing broken ethernet port

Posted on 2007-03-27
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Last Modified: 2013-11-17
I have three gateway laptops that all have problems with the network ports.  The spacer between the telephone line and ethernet port is broken out.  I have tried to put a dead phoneline in the port to hold the spacer and ethernet, to hold everything in.  This is not working to well.  Has anyone had any experience with this?  Is there a external fix or should I try glueing this back?

fnbgppl
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Question by:fnbgppl
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Rob Williams earned 500 total points
ID: 18805525
Glue, carefully so as not to get any on the contacts, or you could add a Network adapter PC/PCMCIA card or USB network adapter. Sounds like a design flaw if you have 3 like that.
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by:fnbgppl
ID: 18807485
Robwill,
  I agree with your assessment of the product.  However, Gateway wants me to send the laptops into them, so they can make a decision on whether it was user error or faulty product.  If they decide in favor of themselves I will be charged around $800.00 all told for each laptop.  And that does not include the time for me to back them up, wipe them, and rebuild them when they come back.  I have a usb ethernet adapter coming in this week.  I am going to get that in, make sure it works, and then try glueing.  Any ideas on what kind of glue, what utensils will allow for applying that glue properly, or any other aspects?
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by:Rob Williams
ID: 18807773
You need laptop glue   <G>
I would uses something like Krazy Glue. You need something that works with plastics and has a very low viscosity so that the parts fit tightly together. Because a low viscosity glue flows so easily, you have to be careful not to put too much on and have it ooze out and the jacks not fit in the hole. Just put a thin coating on both contact faces of the part using a tiny artist brush, and hold tightly in place with tweezers for 30 seconds. Then let it sit for a few hours.

I would think with 3 laptops the supplier should consider it a design flaw, but doubtful you will convince them.
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by:fnbgppl
ID: 18807844
Your help is greatly appreciated.
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by:Rob Williams
ID: 18808178
Thanks fnbgppl. Good luck with it.
Cheers !
--Rob
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