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Password Issues with Linkstation Pro

Posted on 2007-03-27
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Last Modified: 2008-01-09
I have 2 x Linkstation pro's (LS-500GL) in an W2000 AD environment.
Until a couple of weeks ago all worked well, but now I have just realised I cannot access them through the network.
The web GUI is fine.
I am being asked for a password each time I attempt to connect over the network, even from the DC.
Unless I remove all restrictions from each folder on the Linkstation, I cant access it.
Even when I first connect to either Link, I have to enter the admin password of the Linkstation.
Then for the share I cannot access it with any password???
I'm getting  "the credentials supplied conflict with an existing set of credentials".
I've tried a removal from AD and then bring them back in.
I've used net use to disconnect the admin shares to the Links.
I've taken out all mapped drives to them.
Any other ideas please?

Many thanks

Nick.
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Question by:Nick Denny
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Expert Comment

by:Alan Huseyin Kayahan
ID: 18804258
             *Adding the address of linkstation to the trusted intranet zone may help.
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by:questcomputing
ID: 18807631
Hi Nick.

What happens if you temporarily remove the linkstation from the domain in the browser menu and change to a workgroup.

Can you then access all relevent shares on the Linkstation?

This determines whether there is a problem directly with the linkstation or with the domain setup. (I.e AD Users and computers setup)

I have had issues with LInkstations in domains and I now just set them up as though they are on a workgroup but with the same name as the domain.

Matt
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by:Nick Denny
ID: 18810625
Thanks for comments.

MrHusy - no difference.

questcomputing - slight difference - i dont get prompted for any password to open to root, but when I try to access any restricted shares (to which domain admins have full access) I am offered up the password box.
Entering either a domain administrator credentials or the Linkstation admin credentials just gets ignored - not even an error message this time. Takes me back to the username input box of the password window.
I am still able to fully access unrestricted shares.
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Accepted Solution

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Nick Denny earned 0 total points
ID: 18825059
Problem solved.

There was a mapped drive from another domain server using the same logon credentials (admin) to both of these Linkstations.
On removing the mapped drive, it all works correctly again.

I shall apply for a PAQ with refund.
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