I got a complicated problem here
I am a new tech in the company,two days ago we got a power surge due to the lightening.
Our local network was down and our internet access was down too.
Apparently two of our three switches were dead, and I have to replace all the cables on those switches to the working one. Now everybody can get onto the local network.
The internet guy came today and replace the satellite dish unit because we are using wireless T1, and it seems working on his laptop
Here is the problem: when I tried to connect the switch to the internet router, nobody had internet access. When I connected the server and the user together to the router, the user had both local network access(server access)and internet access,but other users would not have anything,becaue the server was unplugged on the switch. Even I connect another cable between switch and the internet router,it still did not work.
My description might not be that clear, but please help!
*Can you please explain what you mean by "server and the user"