Rename AD Account and Mailbox

Hello Experts,

We are Exchange 2003 SP2 and Outlook 2003.  We currently have Exchange mailboxes for all of our store managers.  They access these mailboxes through OWA in Citrix.  Each of the accounts/mailboxes are named with their own name.  It works very well.

We want to go to generic mailboxes instead of named ones.  This provides us with many advantages.  I tried just renaming the mailbox of a test account and it appeared to work just fine.  I could rename account, exchange alias, display name, default e-mail.  After looking with ADSI Edit, the only thing that remained the old name was the Legacy Exchange DN.  I don't think that would have any effect on just accessing the mailbox through OWA, which seemed to work fine.

Am I missing anything?  Are there any caveats you can think of?

Thanks for your time.

Tom
LVL 2
TomJatABRGAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

SembeeCommented:
I don't rename mailboxes for any reason other than women getting married.

If you rename the mailbox then no one internally will be able to reply to any email that user account has sent in the past. Furthermore any nicknames file will have old information which will fail to work.

My preference is to create a new account, move all data, settings etc to the new account and then hide the old account. The old account is forwarded tot he new account. This allows all old information to work correctly, with new information being used almost immediately. The old account references will die out naturally over time.

http://www.amset.info/exchange/usernamechange.asp

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
TomJatABRGAuthor Commented:
Thanks Simon,

I agree with your suggestion and I'm going to accept the answer.  I'll post another question on automating the procedure unless you have a quick reference for me as to how to do it with scripting, dsmod, etc.

Thanks,

Tom
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.