This error message in my app event log occurs every 30 seconds:
Event Type: Error
Event Source: IMAP4SVC
Event Category: Content Engine
Event ID: 1023
Error 0x8004011b occurred while rendering message 000b-0000033fa395 for download for user firstname.lastname@example.org.
For more information, click http://www.microsoft.com/contentredirect.asp
0000: 2b 0b 0d 00 +...
It's always the same message number and mailbox. Mailarchiver is a mailbox that GFI Mailarchiver is reading. All messages are copied to this mailbox through the "Archive all messages sent or received by mailboxes on this store" option.
It's a Win 2k standard server with XCHN 2000 SP3, GFI MailEssentials 10 (anti spam), Symantec Mail Security 10.
When I click the provided link I get the following explanation:
This is an occasional timing error caused by not locking the mailbox during use. This can be safely ignored unless these errors occur frequently. By default, this rule is disabled.
No user action is required.
Unfortunately it does not explain what to do if the errorr occurs frequently.
a) how can I find out which message is causing the problem?
b) what can I do to correct the problem
c) what does it mean "By default, this rule is disabled." What rule?