Solved

Problem with printing in powerpoint.

Posted on 2007-03-28
11
857 Views
Last Modified: 2008-01-09
HI,

Problem with MS Powerpoint 2003. From powerpoint 2003 if i try to print i get an error box saying

Cicerouiwndframe: Powerpnt.exe / Entry Point Not Found.
The Procedure entry point CMP_WaitNoPending Install Events could not be located in the dynamic link library cfgmgr32.dll

In the event viewer there will be an error with error number 1000 and explanation as below.

Faulting application powerpnt.exe, version 11.0.8120.0, stamp 4578a99a, faulting module ntdll.dll, version 5.1.2600.2180, stamp 411096b4, debug? 0, fault address 0x00010f29.

The above happens as soon as i click on PRINT button or PRINT from File menu.

Please help.

My setup.

Windows XP SP2

MS Office 2003 with SP2

NAV CE 10.1

Qman
0
Comment
Question by:qman2007
11 Comments
 
LVL 4

Expert Comment

by:Soutie
ID: 18807188
have you tried doing a repair through add/remove programs?
0
 
LVL 21

Expert Comment

by:GlennaShaw
ID: 18807282
Hi,

From within PowerPoint, click on Help, Detect and Repair
When that completes, click on Help, Check for Updates
Apply all updates.

Glenna
www.pptmagic.com
0
 

Author Comment

by:qman2007
ID: 18807283
Ohh yehh. I tried to repair, reinstall. No use.

Qman
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 21

Expert Comment

by:GlennaShaw
ID: 18809108
Consider this:
Remove CiceroUIWndFrame to avoid crashes, this is the "Speech and Handwriting Recognition" part of Office XP. To de-install it, go to "Control Panel" "Add/Remove Programs" "Microsoft Office," click on the "Change" button browse to "Office Shared Features," "Alternative User Input," and select for Speech and Handwriting Recognition (both) "Not available" from the drop-down box. Perform the change and the CiceroUIWndFrame messages disappear. Just takes a second, and you don't even have to restart your system or insert the XP Office CD.
0
 

Author Comment

by:qman2007
ID: 18813766
GlennaShaw,

Tried that also. No use. Same result.

Qman
0
 
LVL 21

Expert Comment

by:GlennaShaw
ID: 18821390
Have you tried checking for updates?  There was as similar issue in PPT XP that was fixed with an update.

Glenna
0
 
LVL 21

Expert Comment

by:GlennaShaw
ID: 18827333
One more question for you:  What print driver are you using?  Have you tried changing to a different print driver?  You might also try uninstalling and reinstalling print drivers.  I read somewhere that was a fix for the faulting module ntdll.dll  This article applies to 2007, but it might be related: http://pptfaq.com/FAQ00850.htm

You might also try running a spyware app such as Hijack This: http://www.spywareinfo.com/~merijn/files/HijackThis.exe

Glenna


Glenna
0
 

Author Comment

by:qman2007
ID: 18843509
GlennaShaw,

Thanks for your information. But it didnt work. I tried everything and finally i formatted the machine and solved the problem.

Thanks to u all.

Qman
0
 
LVL 19

Expert Comment

by:Serena Hsi
ID: 18878213
I was going to suggest run an A/V on the machine.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19280200
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question