Solved

NO APOSTROPHE KEY CHARACTER HP DX SERIES

Posted on 2007-03-28
6
486 Views
Last Modified: 2013-12-09
' apostrophe key not working on HP DX 7700 CMT

I have recently installed 3 HP DX-7700 CMT machines onto a domain controller. All is fine, except the ' or apostrophe key does not work. once in the operating system when the ' key is pressed it creates no character and when shifted " normal key char of " "QUOTE" does not appear until the third keypress and then its "" two quotes together. HP have noa answer except flash and trash. I wonder has anyone seen this before. I have swapped out the keyboards to PS2 ones to no avail. These are not rubbish whiteboxes and I expect them to work out of the box.
FURTHER TO: two days later: PS2 keyboards make no difference and the same occurs in safe mode. XP PRO sp2. We have updated the bios in the workstations and 1 out of three is fixed. These are AU machines HP still have no solution. NO TAKERS ???? ANY QUESTIONS ????
Compyg
0
Comment
Question by:ozcomputerguy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
6 Comments
 
LVL 15

Accepted Solution

by:
Ryan_R earned 500 total points
ID: 18957673
The best workaround I can think of in short notice is to open Character Map (All Programs-->Accessories-->System Tools) and see if you can assign a keyboard shorcut (ie Ctrl+Alt+some_other_key) to insert those characters.
If I come up with any other birhgt ideas I'll let you know  :)
0
 
LVL 15

Expert Comment

by:Ryan_R
ID: 19124464
Yes - I was in FastCAT
0
 
LVL 15

Expert Comment

by:Ryan_R
ID: 19124469
Thanks for the points oz - did you find out any extra info?
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Determining the an SCCM package name from the Package ID
Configuring Remote Assistance for use with SCCM
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question