Solved

Outlook Archive

Posted on 2007-03-28
3
284 Views
Last Modified: 2010-04-08
I've got a user that was archiving his email out on our network.  I moved the archive pst from the network to his HD when he began having problems with it.  Doing that corrected the problems he was having with that archive pst.

The problem now is Outlook still tries to archive to that network folder.  I've changed the location of the archive folder within the options for Outlook.  I've removed the archive folder from the Data File Management screen.  So, my question is why is it still trying to arcive there and how can I stop it from doing it?  Is there somewhere that Outlook caches this old information that I may need to remove.

BTW...this user is running XP Pro on a Sony laptop and this is Outlook 2003.
0
Comment
Question by:cblack71
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 

Accepted Solution

by:
Jeff Ripp earned 250 total points
ID: 18808944
Have you tried re-creating their outlook profile.  It may be that the profile is corupted
0
 

Author Comment

by:cblack71
ID: 18810798
I've not tried that, but I will.  I'll let you know if it works.

thanks!
0
 

Author Comment

by:cblack71
ID: 18837294
I didn't get a chance the remove the profile and then add it back until Thursday morning.  I wanted to wait until today to make sure that the pesky archive folder didn't show back up on Monday morning, which is didn't.  

So, this worked...thanks for the help!
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question