Solved

Outlook Archive

Posted on 2007-03-28
3
283 Views
Last Modified: 2010-04-08
I've got a user that was archiving his email out on our network.  I moved the archive pst from the network to his HD when he began having problems with it.  Doing that corrected the problems he was having with that archive pst.

The problem now is Outlook still tries to archive to that network folder.  I've changed the location of the archive folder within the options for Outlook.  I've removed the archive folder from the Data File Management screen.  So, my question is why is it still trying to arcive there and how can I stop it from doing it?  Is there somewhere that Outlook caches this old information that I may need to remove.

BTW...this user is running XP Pro on a Sony laptop and this is Outlook 2003.
0
Comment
Question by:cblack71
  • 2
3 Comments
 

Accepted Solution

by:
Jeff Ripp earned 250 total points
ID: 18808944
Have you tried re-creating their outlook profile.  It may be that the profile is corupted
0
 

Author Comment

by:cblack71
ID: 18810798
I've not tried that, but I will.  I'll let you know if it works.

thanks!
0
 

Author Comment

by:cblack71
ID: 18837294
I didn't get a chance the remove the profile and then add it back until Thursday morning.  I wanted to wait until today to make sure that the pesky archive folder didn't show back up on Monday morning, which is didn't.  

So, this worked...thanks for the help!
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question