Solved

Outlook Archive

Posted on 2007-03-28
3
279 Views
Last Modified: 2010-04-08
I've got a user that was archiving his email out on our network.  I moved the archive pst from the network to his HD when he began having problems with it.  Doing that corrected the problems he was having with that archive pst.

The problem now is Outlook still tries to archive to that network folder.  I've changed the location of the archive folder within the options for Outlook.  I've removed the archive folder from the Data File Management screen.  So, my question is why is it still trying to arcive there and how can I stop it from doing it?  Is there somewhere that Outlook caches this old information that I may need to remove.

BTW...this user is running XP Pro on a Sony laptop and this is Outlook 2003.
0
Comment
Question by:cblack71
  • 2
3 Comments
 

Accepted Solution

by:
Rippster earned 250 total points
ID: 18808944
Have you tried re-creating their outlook profile.  It may be that the profile is corupted
0
 

Author Comment

by:cblack71
ID: 18810798
I've not tried that, but I will.  I'll let you know if it works.

thanks!
0
 

Author Comment

by:cblack71
ID: 18837294
I didn't get a chance the remove the profile and then add it back until Thursday morning.  I wanted to wait until today to make sure that the pesky archive folder didn't show back up on Monday morning, which is didn't.  

So, this worked...thanks for the help!
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
Use email signature images to promote corporate certifications and industry awards.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now