ASUS Laptop Screen Brightness

I've got a new ASUS laptop.  The last few days, the monitor brightness appears to be in low power mode as if it's running on batteries even though it's AC powered.  The ASUS ATI control center verifies that it's AC powered.  How do I troubleshoot?
mattyfatbagsAsked:
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ridCommented:
Does the ATI control centre tell you what brightness level is actually used? If it shows a high level and you think the screen is dim, you may have backlighting problems...
/RID
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mattyfatbagsAuthor Commented:
The brightness, contrast, etc are all at "zero" levels on a scale of -100 to +100.  Changing the brightness does make it brighter, but in a white-wash sort of way.  I don't know the term for it, but the total luminosity of the screen remains lower
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mattyfatbagsAuthor Commented:
I meant ACER laptop, not ASUS laptop.

Anyway, lesson learned.  You get what you pay for.  I've got a Dell Latitude that I paid $1600 for, and then this ACER laptop for my boss that's roughly comparable feature wise for $1100.  And with the trouble I've had so far, it would have been worth the extra money for the Dell.

I've been on hold for 30 minutes on the ACER help line, and I still am while I'm rambling here....
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