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Add new user wizard not running in windows server 2003 SBS

Posted on 2007-03-28
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Last Modified: 2010-07-27
When I try to add a new user on my small business server I get to the first screen of the wizard which tells what is going to happen, then when I click next, there is a hesitation and then that window disappears and I am back to the list of users.

I have restarted the server and looked at the licensing (I thought that might be relevant).  if anyone has seen this before or can advise me where to start troubleshooting I would appreciate it,.

Thanks,

Sky
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Question by:skykuhl
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Author Comment

by:skykuhl
ID: 18810766
In the application log is this error after I try to run the add user wizard:

Faulting application addusr.exe, version 5.2.2651.0, faulting module unknown, version 0.0.0.0, fault address 0x064c6088.

So I guess this is the problem, but I'm still not sure how to get around this.

Best regards,

Sky
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Expert Comment

by:AdamRobinson
ID: 18810879
I've seen this associated with a failed/bad install of the SBS Components.  You may want to try re-installing the administrative tools.

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Author Comment

by:skykuhl
ID: 18810998
I figured it out.  Amazingly, it was way over my head.

I found someone on a newsgroup who had the same problem and he wrote this when he worked it out:

Just to let you know that I solved the problem by mistake.
All the wizards were disabled in the Data Execution Prevention screen. I
guess it was a side effect of the CA's security program.

I wasn't familiar with the Data Executation Preventation screen but I googled it and found this support doc:
http://support.microsoft.com/kb/875352

I used this to edit the bootini file so that the noexecute command was set to OptIn, somehow it had become OptOut.

Thanks
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Accepted Solution

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AdamRobinson earned 500 total points
ID: 18811131
sky:

That's also a symptom of a failed install, at least in my experience.  I've seen that happen in three cases, and in all three cases the 2003 components had bee installed but the SBS components were put on much later.   Don't know if that's the case with you, but I also found it to be a very big annoyance the first time I saw it.  :)
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Author Comment

by:skykuhl
ID: 18815455
AdamRobinson:

I think you are correct, because I am working on a swing migration and I just added a second domain controller that was made from the sbs disks but I only allowed it to run for the server 2003 part and not install the sbs components.

Thanks for your help

Sky
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