• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 240
  • Last Modified:

I'm trying to connect via windows remote desktop

OS: Windows XP Pro

I'm trying to connect via windows remote desktop.
PC at work:
IP: 87.x.x.x
Gate: 87.x.x.x
DNS1: 87.x.x.x
Domain: xxxxxxxxx

PC at home: IP:10.x.x.x
Gate: 10.x.x.x
DNS1: 196.x.x.x
DNS2: 196.x.x.x
Workgroup: xxxxxxxxx

I configured my PC at work so i can connect from anywhere, but when i try to connect via internet:http://87.x.x.x:1123/tsweb i cant connect
5 Solutions
1st, do you have a corporate firewall that is blocking the connection?
2nd, home firewall?
3rd, local pc firewall on either computer?

Remote desktop is enabled correct (control panel -> system -> remote tab), and you can connect from other computers at work?

Your work pc will also have to internet accessible, which isn't something i would recommend.  Meaning you could have NAT running at your office, and your companies IP address may not be configure to route remote desktop connections to your computer.
There might be many many different reasons, mostly you can not connect to your work-PC from home because of network problems, like a router config, etc.

Also you are connecting via web-browser, have you set up your host-pc with IIS?

1.Open Control Panel click Add or Remove Programs, and then click Add/Remove Windows Components.

2. Click Internet Information Services, and then click Details.

3.In the Subcomponents of Internet Information Services list, click World Wide Web Service, and then click Details.

4.In the Subcomponents of World Wide Web Service list, select the Remote Desktop Web Connection check box, and then click OK.

If you still can't access, you need to "tunnel" your connection between your work-PC and home-PC.
You need forwarding setup to your work pc from the work router first of all. Then you need to find out the public IP address you're work network is on. Just checking the IP address on the computer at work won't do it because that's a private IP address. To check your public IP address go to www.whatismyip.com

Once the router is forwarded properly and the firewalls are setup correctly you'll connect.
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Rob WilliamsCommented:
You are trying to connect using the TSWeb client as opposed to the standard remote desktop client. This works well but the TSWeb client is not installed or configured by default. If this was not done have a look at the following articles.
Also you are using port 1123. Has this been forwarded to the correct internal port? The router need to have both ports 80 and 3389 forwarded to the XP machine for TSWeb. You can use different external ports if they are mapped with the router to the internal port #.


Follow these steps :
1. You should connect by the RDP to the EXTERNAL IP Address of your home network (external gateway)
2. on the router on your home , make Port Forwarding  for the TCP port 3389 to your home pc IP Address (this is what we call PAT : Port Address Translation ) . Mostly this is the missing part of your configuaration .
3. Of course , make sure that your firewalls and routers aren;t blocking the traffic at 3389 .
You have it backwards drtoto82, he wants to connect to his office network, not home network.
sorry ..
make the port forwarding on your office network :)
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now