PERC Error in event viewer

Posted on 2007-03-28
Medium Priority
Last Modified: 2012-06-27
I have a Dell 1600SC. I have an array that was comprised of three SCSI drives and one hot spare. One of the drives failed and the hot spare kicked in. I replaced the bad drive with a new drive and made that drive the hot spare. So it looks like this

1 Online A00-00
2 Hotsp
3 Online A00-01
4 ONline A00-02

Originally it looked like this

1 Online A00-00
2 Online A00-01
3 Online A00-02
4 hotsp

However, whenever I reboot the machine now I get the following warning three times in the eventviewer.

Event ID: 571
Source: VxSvc_PercPro

PERC 4/SC Controller 0, Array Disk 255:255 Sense Key = FF, Sense Code = FF, Sense Qualifier = FF.  If this disk is part of a redundant virtual disk, select the 'Offline' option and then replace the disk.  Then configure a hot spare and it will start the rebuild automatically.  If this disk is a hot spare, select the 'Prepare to Remove' option and then replace the disk.  If this disk is part of a non-redundant disk, you should back-up your data immediately.  If the disk fails, you will not be able to recover the data.

I'm not sure how to take this, it seems pretty ominous. Can someone help me out here? Is this just a tame warning or am I in more imminent danger than i think?

Question by:msheppard74
LVL 44

Expert Comment

by:Davis McCarn
ID: 18813072
I found one therad on Dell's support where at least 3 others have the problem which is a bogus error referencing a nonexistent drive; but, it did not have a solution.
I would check the Adaptec configuration to see if it still thinks there is a drive missing (use Ctrl-A when prompted while booting)

Author Comment

ID: 18900120
This happens when Open Manager is outdated. It should be updated to the current version and that will eliminate the problem. It did for my case at least.

Accepted Solution

kodiakbear earned 0 total points
ID: 18928438
Closed, 500 points refunded.
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