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Help- w2k server has been rebooting

Posted on 2007-03-28
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Last Modified: 2013-12-05
Hi

I'm having some trouble.  I have a w2k sp4 server that has started rebooting itself whenever I go into it.  If I leave it alone, it's fine.  

I uploaded the two memory dump files:

http://www.box.net/shared/9pvb1r107e
http://www.box.net/shared/2br1sf6qlc

The event log gives:

Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            3/28/2007
Time:            6:25:34 PM
User:            N/A
Computer:      SERVER2
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000051 (0x0000000c, 0xc0000005, 0xbdfadb74, 0xbdfad7cc). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini032807-02.dmp.
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Question by:jmerulla
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Expert Comment

by:Rick Hobbs
ID: 18812611
Does it do the same thing if you remote desktop into it?
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Author Comment

by:jmerulla
ID: 18812630
I don't think so.  I was in PC anywhere and TS all day long.

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Accepted Solution

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Rick Hobbs earned 500 total points
ID: 18812737
You have a registry problem.  The minidump bugcheck info is:
kd> .bugcheck
Bugcheck code 00000051
Arguments 0000000c c0000005 bd5c5b74 bd5c57cc

Which translates to: http://msdn2.microsoft.com/en-us/library/ms793272.aspx
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Author Comment

by:jmerulla
ID: 18812745
How would you trouble shoot that?  Restore from backup?  

I logged in under a different user, and played around for 15 minutes -- no crashes.  

Is there anyway to tell where the registry corruption occured?
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LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812756
If you can get in as another administraotr equivalent user, it could actually be a Profile error eventhough the bugcheck gives 0x51.  Restore the bad profile from backup and see if that resolves the problem.  If not, restore the last backup you have of the System State.
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Author Comment

by:jmerulla
ID: 18812766
ok- let's see if this solves the problem, if not, I'll do the restore.  

do you mind if I leave the question open?
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Expert Comment

by:Rick Hobbs
ID: 18812855
You decide when to open or close a question.  It is always a good idea to wait until you have tested a solution befroe closing.
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Expert Comment

by:Rick Hobbs
ID: 18838022
Glad I was able to help.  Thanks!
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