Solved

Help- w2k server has been rebooting

Posted on 2007-03-28
8
859 Views
Last Modified: 2013-12-05
Hi

I'm having some trouble.  I have a w2k sp4 server that has started rebooting itself whenever I go into it.  If I leave it alone, it's fine.  

I uploaded the two memory dump files:

http://www.box.net/shared/9pvb1r107e
http://www.box.net/shared/2br1sf6qlc

The event log gives:

Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            3/28/2007
Time:            6:25:34 PM
User:            N/A
Computer:      SERVER2
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000051 (0x0000000c, 0xc0000005, 0xbdfadb74, 0xbdfad7cc). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini032807-02.dmp.
0
Comment
Question by:jmerulla
  • 5
  • 3
8 Comments
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812611
Does it do the same thing if you remote desktop into it?
0
 
LVL 2

Author Comment

by:jmerulla
ID: 18812630
I don't think so.  I was in PC anywhere and TS all day long.

0
 
LVL 22

Accepted Solution

by:
Rick Hobbs earned 500 total points
ID: 18812737
You have a registry problem.  The minidump bugcheck info is:
kd> .bugcheck
Bugcheck code 00000051
Arguments 0000000c c0000005 bd5c5b74 bd5c57cc

Which translates to: http://msdn2.microsoft.com/en-us/library/ms793272.aspx
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 2

Author Comment

by:jmerulla
ID: 18812745
How would you trouble shoot that?  Restore from backup?  

I logged in under a different user, and played around for 15 minutes -- no crashes.  

Is there anyway to tell where the registry corruption occured?
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812756
If you can get in as another administraotr equivalent user, it could actually be a Profile error eventhough the bugcheck gives 0x51.  Restore the bad profile from backup and see if that resolves the problem.  If not, restore the last backup you have of the System State.
0
 
LVL 2

Author Comment

by:jmerulla
ID: 18812766
ok- let's see if this solves the problem, if not, I'll do the restore.  

do you mind if I leave the question open?
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812855
You decide when to open or close a question.  It is always a good idea to wait until you have tested a solution befroe closing.
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18838022
Glad I was able to help.  Thanks!
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

774 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question