Solved

Help- w2k server has been rebooting

Posted on 2007-03-28
8
877 Views
Last Modified: 2013-12-05
Hi

I'm having some trouble.  I have a w2k sp4 server that has started rebooting itself whenever I go into it.  If I leave it alone, it's fine.  

I uploaded the two memory dump files:

http://www.box.net/shared/9pvb1r107e
http://www.box.net/shared/2br1sf6qlc

The event log gives:

Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            3/28/2007
Time:            6:25:34 PM
User:            N/A
Computer:      SERVER2
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000051 (0x0000000c, 0xc0000005, 0xbdfadb74, 0xbdfad7cc). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini032807-02.dmp.
0
Comment
Question by:jmerulla
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812611
Does it do the same thing if you remote desktop into it?
0
 
LVL 2

Author Comment

by:jmerulla
ID: 18812630
I don't think so.  I was in PC anywhere and TS all day long.

0
 
LVL 22

Accepted Solution

by:
Rick Hobbs earned 500 total points
ID: 18812737
You have a registry problem.  The minidump bugcheck info is:
kd> .bugcheck
Bugcheck code 00000051
Arguments 0000000c c0000005 bd5c5b74 bd5c57cc

Which translates to: http://msdn2.microsoft.com/en-us/library/ms793272.aspx
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 2

Author Comment

by:jmerulla
ID: 18812745
How would you trouble shoot that?  Restore from backup?  

I logged in under a different user, and played around for 15 minutes -- no crashes.  

Is there anyway to tell where the registry corruption occured?
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812756
If you can get in as another administraotr equivalent user, it could actually be a Profile error eventhough the bugcheck gives 0x51.  Restore the bad profile from backup and see if that resolves the problem.  If not, restore the last backup you have of the System State.
0
 
LVL 2

Author Comment

by:jmerulla
ID: 18812766
ok- let's see if this solves the problem, if not, I'll do the restore.  

do you mind if I leave the question open?
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18812855
You decide when to open or close a question.  It is always a good idea to wait until you have tested a solution befroe closing.
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 18838022
Glad I was able to help.  Thanks!
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question