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Problem with mounting Exchange 2003 store. Isinteg fails

Posted on 2007-03-28
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Last Modified: 2008-01-09
Problem with mounting Exchange 2003 store!  Help!

Hi there, Our production server died and has been rebuilt along with new Active Directory and Exchange 2003 installation.  The server was setup with a different organisation than originally so attempts to remount the original mailbox stores failed because the organisation name differed between the original and the new server install.  I've now created a test server with the same organisation name as we originally used, but the stores (priv1.edb and pub1.edb) won't mount.  When I ran eseutil it said they were in a dirty shutdown state, so I repaired them back to being in a clean state and defragmented them.  They still wouldn’t mount so I tried running isinteg, using:

Isinteg –s main – test mailbox

With main being our server name

It then sees the mailbox store (option 1) that I want to run isinteg on, and says it’s offline, so all good.  But when I then choose 1 it runs for a second or two and then says “cannot initiate verification process”

I’ve read other questions here and nothing has helped.  Please can someone help!!??
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Question by:barryomeara
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by:redseatechnologies
ID: 18813583
Do you have the STM files as well?
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by:barryomeara
ID: 18813597
Hi there, yes I've got the stm files for both stores in the same MDBDATA directory
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redseatechnologies earned 500 total points
ID: 18813612
OK, good.

Did you keep the same server name, site name, etc when you did this?  Are you using the same version of exchange, include service pack level?

This is about the point where I would be looking to use something like Ontrack Powercontrols -> http://www.ontrack.com

If you cannot get a recovery server rebuilt 100% correctly, there is little point in messing with it

-red
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Author Comment

by:barryomeara
ID: 18813643
If we have to go to data recovery experts then we'll have to, but I wanted to try everything I could first.  Do you know what “cannot initiate verification process” refers to?

Also can you tell me if I should have run eseutil with or without the pre-existing log files in the directory?  If I need to then I can start again from scratch as I've got the original MDBDATA folder backed-up pre me doing anything to it.  

Thanks for you help!
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by:redseatechnologies
ID: 18813681
Sure, there are literally thousands of PAQs here that cover that;

One of the cleaner ones is this

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21434091.html

And I understand if you want to try everything first - powercontrols is just software, which will effectively convert edb files to pst files - I have generally found that the avoidance of downtime makes up for the cost.

-red
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Author Comment

by:barryomeara
ID: 18813712
Thanks Red, I'll try from scratch again with eseutil and the log and chk files removed.  I'll let you know howit went tomorrow.  Cheers, Barry
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by:redseatechnologies
ID: 18813721
Good luck mate, I am dealing with a crisis myself at the moment so hopefully at least one of us will be ok :)
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Author Comment

by:barryomeara
ID: 18823160
Hi Red, I tried again with eseutil but it simply stripped out my edb files which was a pain after waiting for the multiple passes to finish only for it to end up with such a dud outcome.  I then tried PowerControls and I wish I'd just done that first off - it was brilliant, got me straight into the edb without having the correct log files, and I've now extracted everyone's PSTs.  If anyone else is having problems with eseutil / isinteg then PowerControls produced excellent results.  It might not suit a large organisation as I had to extract one PST at a time, but for a smallish organisation like ours it worked a treat.  Thanks again Red!
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by:redseatechnologies
ID: 18826948
Excellent, glad to hear it helped and that you are in a better place now Barry!

Thanks

-red
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