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SMS Advertisements not getting to client's

Posted on 2007-03-29
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Last Modified: 2013-11-21
Here is my senario. I am running Windows Server 2003, SMS 2003, and SQL 2000.
I am only running one server for everything. Everything was running fine
until last week. I was able to create packages, programs and advertise the
programs to clients and they would install fine. Last week I upgraded to
Windows Server 2003 Service Pack 2 and SMS Service Pack 2. Now I have created
a package to push out Quicktime upgrades and the package installs to the
distribution point but the advertisements never get pushed out to the
clients. The status viewer continues to show: 0 for received, failures,
programs started, programs success, etc. I am confused at what I am missing.

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Question by:TKGreen
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by:NJComputerNetworks
ID: 18815195
I would be more suspect of Windows 2003 SP2 causing this problem.  I would start my troubleshooting by looking in the SMS administrator console.

Do you see any problems in the "System Status"?

I would guess that if you advertisements are showing 0 recieved that you Management Point is not functioning properly.  The Management Point is what gives policy information (like...hey, there is a new advertisement) to the client machines.

You can test you management poiint by start run --> (and paste this):

http://SMSSITESERVERNAMEHERE/sms_mp/.sms_aut?mplist     <enter>

(You should get a blank page in Internet Explorer if you MP is working)

http://SMSSITESERVERNAMEHERE/sms_mp/.sms_aut?mpcert     <enter>

(You should get a string of letters and numbers in IE if your MP is working)

I would also reboot the SMS server...and check for all SMS and SQL services that they are started.
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Author Comment

by:TKGreen
ID: 18815610
I am getting error 5436 MP Control Manager detected MP is not responding to HTTP requests. The http error is 12152.
Neither one of the above links get me what I should see. I am getting "The Page cannot be displayed"
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Author Comment

by:TKGreen
ID: 18815632
Also when I rebooted there were several services that didn't start.  SMS_SITE_COMPONENT_MANAGER, SMS_SERVER_LOCATOR_POINT, AND SMSAgent Host
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LVL 33

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by:NJComputerNetworks
ID: 18815907
At least you are finding the problem....

Now, you will have to start going through logs...

MPcontrol.log is important in your case...  but there might be other clues in the other logs.  
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Expert Comment

by:NJComputerNetworks
ID: 18815910
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Author Comment

by:TKGreen
ID: 18817724
These are theerrors I am getting in the mpcontrol.log file:

Failed to receive http response. Error 12152
Http verification .sms_aut (port 80) failed with no header received
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Expert Comment

by:NJComputerNetworks
ID: 18818137
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Author Comment

by:TKGreen
ID: 18835754
Nothing new. I found a blog telling me to reinstall the MP and IIS. I also have WSUS running on this server. If I reinstall IIS will it mess up my setting on my existing virtual directories?

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Author Comment

by:TKGreen
ID: 18853834
Am going to reinstall the Server completely. Everything I have tried will not allow me to re-install the management point successfully.
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Expert Comment

by:jlogic007
ID: 19565074
I had the same problem on a clients site. Ended up removing MP and ran ccmclean /all . Then reboot add the MP role back in and everything worked fine.
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Author Comment

by:TKGreen
ID: 19565120
Thanks for the comments but I have already uninstaled and reinstalled and everything worked fine. The clients automatically picked back up without haveing to do anything.

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