Cannot ping VPN Ip address, no problem pinging other public IPs from same company just the VPN address
Posted on 2007-03-29
Ok, this is the deal. whe have one computer that cannot VPN to our network. The thing is that we cannot even ping the VPN server (public IP) from that machine. the computer can browse the web and ping addresses with no problem. We can ping all other public IPs on our network just not the VPN server's IP. Nonone else is having this problem. everybody else connets fine. this computer is setup on a small office with cable modem internet access. Everything has been working fine (almost 2 years). nothing has happened or changed. we have done a trace route and the tracing stops after the ping passes our router.......its like going to
"40 ms company_name.1152491.cust-rtr.swbell.net [some ip address]
request time out...
when we ping other servers........ after the ping gets to the above there is one more hop and it's complete..........
we believe that if we figure out why we can ping everthing else except the VPN server then we have fixed why we cannot VPN to the company.
Any ideas would be greatly appreciated. thanks.