Solved

Problem backing up Exchange datastore

Posted on 2007-03-29
4
364 Views
Last Modified: 2013-12-01
We are running Exchange 2003 on Server 2003.  In performing a backup (using ntbackup, as well as Veritas Backup Exec V10.D) , the operation fails roughly at the same place byte-wise.  The event log error, and ntbackup logfile shows:

Error: The device reported an error on a request to write data to media.
Error reported: Unknown error.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
Backup completed on 3/29/2007 at 10:01 AM.
Directories: 0
Files: 1
Bytes: 502,200,092
Time:  6 minutes and  21 seconds

Error: xxxxMAIL\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access.
0
Comment
Question by:pa02admin
4 Comments
 
LVL 27

Accepted Solution

by:
Exchange_Admin earned 250 total points
ID: 18817099
Are you backing up to a file?
If so is the location of the backup file on a NTFS disk?
If it is on a FAT32 disk then the maximum size of a file is 4 GB.
0
 
LVL 16

Assisted Solution

by:AdamRobinson
AdamRobinson earned 250 total points
ID: 18817722
It actually looks more like your BackupExec process doesn't have permission to the IS, given you only show ~500 MB there before it fails.  Try changing to an account with full privilege from within BE and see if it will go through on a test run.  If it does, you've found your problem.

0

Featured Post

Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now