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HTTP/1.1 New Session Failed

Posted on 2007-03-29
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Last Modified: 2008-02-01
All,
I am having this problem with our Exchange server (it serves up OWA too) where users get confronted with the following error:

 HTTP/1.1 New Session Failed

This only happens with normal users though.  I as an exchange full admin get no problems logging in.  Can someone help me troubleshoot this one?

BTW, I ran the VBS file that was associated with the DST update, which changed permissions for all of our users (among other things).  I'm highly suspicious that this is what caused our problems.

Thank you!
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Question by:schnibitz
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9 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 18818522
Some version information would be nice.

Windows, Exchange, latest service packs updates?

Simon.
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Author Comment

by:schnibitz
ID: 18819818
Hi Simon, It's Exchange Enterprise edition 2003 SP2 with Windows 2003 Server Enterprise, SP2, and neither the OS, nor Exchange is entirely updated post their SPs.

Hope that helps!
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LVL 104

Expert Comment

by:Sembee
ID: 18820177
There have been a couple of updates for OWA since SP2, one to deal with an issue after MS lost a court case.

However I would probably suggest in the first instance resetting the virtual directories.
http://support.microsoft.com/default.aspx?kbid=883380

Simon.
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Author Comment

by:schnibitz
ID: 18820374
That is an interesting idea that I hadn't thought of.  I am VERY nervous about touching those configurations though, and I won't bore you with all the details.

One thing to note, is that restarting the web resource (it's a cluster too) seems to resolve the problem at least temporarily.  I restarted it an hour ago, and it seems to be holding so far.  I do still get the error though when a user clicks on the "logoff" button in OWA.  I am beginning to wonder if it's some interraction with regular users, and ASP.
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LVL 104

Expert Comment

by:Sembee
ID: 18820385
There have been some issues reported recently with regards to asp.net, but I haven't seen them myself so cannot comment on whether that is the case or not.

Simon.
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Author Comment

by:schnibitz
ID: 18834430
I'm a little embarrassed to admit that stopping and starting the web resource seemed to do the trick.  I was waiting to post this to be sure that it stuck, and it appears to have stuck.

Thank you for your suggestions!
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Computer101
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LVL 1

Expert Comment

by:jjoz
ID: 26818365
hi All,

what does it means by  "stopping and starting the web resource" ?

where can i foound it in INETMGR ? is it the same as iisreset
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