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Outlook signature changing

Posted on 2007-03-29
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Last Modified: 2010-05-18
I have a user that has multiple Outlook signatures. He has one set as defualt and uses the others when needed. Until this week all he had to do was right click on the signature and then select an alternate signature from the list of signatures he has made. For some reason that function has changed. the only thing that he tells me is any dofferent is that he was out of town and logged into Outlook and the formating looks different and the signature changer no longer worked. Any ideas?

thank you,
Thebum1128
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Question by:thebum1128
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Expert Comment

by:war1
ID: 18818717
thebum1128,

1. Check if MS Word is default editor.  Go to Tools > Options > Email Format. Check or uncheck MS Word as editor. Click OK.

2. If no joy, an addin may be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

3. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

4. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

5. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

6. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.
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war1 earned 500 total points
ID: 18837466
thebum1128,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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