Exclaimer corporate signature duplicates and is not working correctly
Posted on 2007-03-29
I can't figure out how to eliminate duplicating signatures during replies with Exclaimer 4.30. I set up the default rule to contain the actual disclaimer message and to apply it to outgoing emails. I then have custom rules for corporate signatures. There are rules that can be set to not allow the signature/disclaimer based on subject line or text in the body. If I tell Exclaimer to not send the corporate signature if the subject line contains "RE:" then the signature will not be duplicated if the orginal sender is an internal employee replying to a message he or she originally sent to an external person. Unfortunately, this covers one scenario. What about when internal employees are sending messages to each other and replying back and forth? Exclaimer tacks the signature to the end of the email and if there are multiple replies you will see your signature stacked and the other employees stacked at the bottom. You might even see 10 of your signatures at the end of the email. This looks unprofessional and just plain ridiculous. I need your help to find a way to configure this app so that the signatures will not get stacked and will show up just once. Note, the outgoing disclaimer is fine the way it is and I'm only concerned with the custom signatures that I have created. These basically look like signatures that are for groups, e.g., cell phone users, special fax number, generic/general/everyone else, marketing department, etc.