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Netscreen 5xp 82% CPU utilization

I have a Netscreen 5xp with a CPU utilization of 82% how do I troubleshoot this issue? No one in this office is getting out.. Packets being dropped.

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jasonsmith73
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jasonsmith73
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1 Solution
 
dr_shivanCommented:
Try doing a hard reset of the unit and then monitor from then on seeing if any effect repeat itself. To my knowledge, this particular model has reach its shelf-life thus no longer in active production/support. Advisable to get a newer NS-5GT model, else more information from the NS unit itself would be helpful.
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jasonsmith73Author Commented:
Figured out the problem.. someone had installed a 5 port switch onto the network and had the rj45 looped back into the switch.
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ccreamer_22Commented:
Good luck with that one. Happens all the time here.
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ccreamer_22Commented:
this worked for me:

http://kb.juniper.net/KB9453
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