Stuck at Applying Computer Settings

Posted on 2007-03-29
Last Modified: 2010-08-16

So heres my problem, I have a user who's NIC is acting very strange:

Here is whats happening:

When the PC boots up, it gets stuck on the applying new settings screen, the only way to get around this, it to disconnect the network cable. Once the cable is out, the pc goes to the ctrl+Alt+Del. They sign on with the cable out, when we plug the cable in, it comes up with this error.

"Generic Host Process For Win32 services has encountered a problem, we are sorry for the inconvinience."

I went to services and realized that the following services were disabled and I had to start them again.
DHCP Client
I then went to release the ip then renew, it does not change, I can't get on the internet, knowone can contact  the machine. I can ping it ok, but thats it.

I took out the cable, restarted the pc - -logged in - - and the 4 services were turned off again.

I had them ping the server from that machine, and they were successful.

NE help would be greatly appreciated


Question by:dakeys
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Accepted Solution

johnb6767 earned 250 total points
ID: 18819046

Yank the NIc out of the device manager, and then do the following. Only the first   really applies to this solution, but it never hurts to reset the rest after the stack.....

netsh int ip reset reset.log
netsh winsock reset
netsh firewall reset

Hopefully this will give you a start.....
LVL 66

Expert Comment

ID: 18819051
And of course the obvious, have you done a thorough scan with AV and spyware tools?
LVL 32

Assisted Solution

and235100 earned 125 total points
ID: 18819149
Do you get any errors in the event log?

If so - post them here.

Try this:

Do you have AV installed? If so - can you disable the auto-protect (or similar) service - and see if it happens at the next boot?
LVL 29

Assisted Solution

by:Alan Huseyin Kayahan
Alan Huseyin Kayahan earned 125 total points
ID: 18819614
           * Download and run winsock xp fix. And make sure that the "DNS!" server address specified in TCP/IP settings is working.
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Expert Comment

ID: 18820257
Just an FYI, the results of the winsockxpfix should have already been achieved with the "netsh winsock reset" command.

Rebuilds the Winsock2 key in the registry automatically, without the need for any downloads....
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Expert Comment

by:Alan Huseyin Kayahan
ID: 18820354
            *I have personally encountered many issues that winsockxp utility fixed, while netsh winsock reset command couldn't or worked untill computer restart, in my network environment.
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LVL 66

Expert Comment

ID: 18820409
Was only adding more clarification for people that may not have known what it was, wasnt trying to step on your toes on the post....  :)

I have actually had a few instances where it broke things worse.....Sometimes they work, sometimes they dont.
LVL 32

Expert Comment

ID: 18830009
I agree with jonb6767 (the netsh command should sort it) but - the winsockxpfix should only be used as a last resort. It is for advanced users only. (I know I suggested - but as with everything else - all advice given on this site is to be used at your own risk)

I must admit though - the winsock download has worked for me more times - even if the netsh command does more or less the same thing - it is just that for novice users the download is easier to apply than running the commands...

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Expert Comment

ID: 18830012
Sorry, misspelt - johnb6767
LVL 66

Expert Comment

ID: 18836302
NP...    :)

Author Comment

ID: 18837613
Thank you all for your responses.
I ended up doing the following:

I unplugged the cable from the network signed onto the machine then ran a system restore.
the 1st restore did not work so I had to go to an older date. Once I got a good restore the machine
booted up fine and I was able to get what I needed off the machine. Looks   like it was a virus. So I ended up backing up the data and just imaging over it.

thx again


Expert Comment

ID: 24703677
I had three servers fail simultaneously last night. the cause is unknown. I would unplug the nic, and the machine would start up, plug the nic back in and the machine would hang.

My fix for all 3 servers was:

(Note: I've did steps 1 and 2 in "safe mode with networking" on a blade server where I could not unplug the nic)

1. Unplug the network from the nic and start normally
2. Set nic to DCHP (hopfully your network allows dhcp)(remember your static address)
3. Plug the network back into the nic
4. Right-click on nic icon and run "repair"
5. Reboot normally
6. Set IP address back to original static settings
7. Right-click on nic icon and run "repair"
8. Reboot. (just to make sure and test results)

Hope this helps somebody.


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