PC hangs on "Look In" window

have a client running Win 2K Pro connecte to a Win 2003 SBS domain.  When trying to open files in applications and hit the "Look IN" drop down, the system hangs up and I have to enter thee Task Mgr to kill it. The network mappings work fine.  Don't get it.  Please help.
071171Asked:
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kcarrimCommented:
Check the event viewer for more details and post errors/warnings here.
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kcarrimCommented:
You can also disable the Windows Image Acquisition service and see if that solves the problem.
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071171Author Commented:
The client decided he didn't want me to spend anymore time on this issue and decided instead to buy new.  I appreciated the responses, but I don't know where to go from here?  Can anyone suggest an equitable solution of closing this question?
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