Solved

Microsoft Outlook 2003 TO: field prefills

Posted on 2007-03-30
2
915 Views
Last Modified: 2007-12-19
My user is using Microsoft Outlook 2003 and just noticed this morning that her TO: field will not prefill when she begins to type in a person name. This feature worked fine yesterday but is not working today. What needs to be done in order to restore this feature?

Thanks
0
Comment
Question by:dowhatyoudo22
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 125 total points
ID: 18823499
dowhatyoudo22,

The autofill for Outlook To field is composed of Address Book and nickname file, NK2.  With Outlook close, search for *.NK2 and rename the file.  When Outlook opens, a new one should be created.

.NK2 file is located in
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.
0
 
LVL 4

Expert Comment

by:bikvi_sibro
ID: 18823540
dowhatyoudo22,

Try going to the "Tools" menu, and then to "Options".  Make sure you are in the "Preferences" tab.  Now, click on "E-mail Options", and then click "Advanced E-mail Options".  Towards the bottom of the dialog box, make sure that "suggest names while completing To, Cc, and Bcc fields" is checked.  
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question