Solved

Acrobat 7.0.9 INCONSISTENCIES in application!  (Preferences section)

Posted on 2007-03-30
8
306 Views
Last Modified: 2010-05-18
I have Adobe Acrobat 7.0.9 installed on my computer running Windows XP and for whatever reason, I am missing some options.

If you go to Edit -- Preferences -- Security -- Advanced Preferences, at the very bottom of the screen there should be a button to select "Hide Signature field validity icon when signature is valid" option.  I don't have it.

I went section by section thru the entire Preferences section.  The only other options that were different were in the Startup section.  Under the "Display the Document Status dialog when these status items appear:" section, I have the SAME options, and the same options selected, I just have the list in a different order.

I don't have any other versions of Acrobat on my PC.. including Reader.
I performed the "Detect and Repair" option.
All updates have been installed.

In trying to figure this out, I finally decided to completely uninstall and then reinstall the application.  
I reinstalled and applied all the updates, and it's EXACTLY the same!   arghh.

I need to use the ""Hide Signature field validity icon when signature is valid" option.  And I can't.  I'm totally baffled and frustrated.  Any ideas? clues? suggestions?

Thanks everyone.
Karen
: )
0
Comment
Question by:sassafras09
  • 3
  • 3
8 Comments
 
LVL 32

Expert Comment

by:and235100
ID: 18824653
This option is only available on the Professional version - as far as I am aware.

Have a look at the version you are using - is this Standard?
0
 

Author Comment

by:sassafras09
ID: 18825047
I am using the Professional version.
0
 
LVL 32

Expert Comment

by:and235100
ID: 18825152
Okay - have you tried uninstalling - but then running a registry cleaner? (such as Registry Mechanic - http://www.pctools.com/registry-mechanic/) Then you can reinstall - and hopefully no old problems would remain.

Do you get the same problem when you install the original version? (first release of this version) - i.e. 7.0.0

Have you tried reinstalling - and only upgrading to 7.0.8?
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:sassafras09
ID: 18825948
No.  I just uninstalled and reinstalled.  Will try the registry cleaner!  Good call.  
Won't get a chance to do this until Monday though.. it's my office computer!
I will post my results.
Karen
0
 

Accepted Solution

by:
sassafras09 earned 0 total points
ID: 18837971
Ok, I did the uninstall, ran the registry cleaner, then reinstalled.
I checked after the original installation, and after each update.  Still no luck.  

Here's the answer I got on another forum...  Thank goodness for forums.. that's all I can say!

You should be able to see the radio button once you have changed the DPI to "96 normal"
Steps
Open display properties
advanced
on DPI setting change it to "Normal size (96 DPI)
OK
It should work now. If not, restart the computer.

How this guy figured this out, I'll never know!!  Geez!!
My settings were "custom", not "normal".  The menus are apparently created dynamically.
Thanks everyone for your help!!

Karen
: )


0
 
LVL 32

Expert Comment

by:and235100
ID: 18845671
If you have answered the question yourself, please ask a new question in the Community Support TA (http://www.experts-exchange.com/Community_Support/General/) containing a link to this question, with a request to close and delete/PAQ it.

A moderator/page editor will post a new comment in this question, to the effect that the Asker has requested that the question be closed. Recommended resolution will be given - e.g. in this case, close, PAQ and refund points.

A 4 day period will be given for other experts who had participated to voice their opinions. After the 4 days - the question will be closed.

I have no problem with the points being refunded.

Glad you found something that worked.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now