?
Solved

Web mail messages-Blank in 2nd explorer window

Posted on 2007-03-30
3
Medium Priority
?
253 Views
Last Modified: 2013-12-08
I have a end user who checks his AOL account mail from work..she has been doing this for a while with no problem.  He can get to his inbox, but once he opens a recieved mail, another exlplorer window opens, and will not load his mail, its not saying it cant make the connection.  It just says its done loading, but its blank.  We tried refreshing & loging out and back in.  I cant figure it out..
0
Comment
Question by:bschneider11
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 18825675
Is it possibly Java Based?

Uninstall any Sun Java Run Time Environments from Add/Remove Apps, and reinstall the latest from

http://java.com/en/
0
 
LVL 97

Accepted Solution

by:
war1 earned 2000 total points
ID: 18826090
bschneider11,

Check if AOL software is corrupt.  Uninstall and reinstall AOL software.

If no joy, check with AOL support if AOL servers are having trouble.
0
 
LVL 97

Expert Comment

by:war1
ID: 18844342
bschneider11,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently found myself in a Corporate Situation where the client had requested blocking access to any and all websites except his own Domain? Easy? I am sure this would be your answer but their requirement was, this has to be done without using…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses
Course of the Month8 days, 18 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question