Link to home
Start Free TrialLog in
Avatar of bschneider11
bschneider11

asked on

Web mail messages-Blank in 2nd explorer window

I have a end user who checks his AOL account mail from work..she has been doing this for a while with no problem.  He can get to his inbox, but once he opens a recieved mail, another exlplorer window opens, and will not load his mail, its not saying it cant make the connection.  It just says its done loading, but its blank.  We tried refreshing & loging out and back in.  I cant figure it out..
Avatar of johnb6767
johnb6767
Flag of United States of America image

Is it possibly Java Based?

Uninstall any Sun Java Run Time Environments from Add/Remove Apps, and reinstall the latest from

http://java.com/en/
ASKER CERTIFIED SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
bschneider11,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1