Solved

Web mail messages-Blank in 2nd explorer window

Posted on 2007-03-30
3
252 Views
Last Modified: 2013-12-08
I have a end user who checks his AOL account mail from work..she has been doing this for a while with no problem.  He can get to his inbox, but once he opens a recieved mail, another exlplorer window opens, and will not load his mail, its not saying it cant make the connection.  It just says its done loading, but its blank.  We tried refreshing & loging out and back in.  I cant figure it out..
0
Comment
Question by:bschneider11
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 18825675
Is it possibly Java Based?

Uninstall any Sun Java Run Time Environments from Add/Remove Apps, and reinstall the latest from

http://java.com/en/
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18826090
bschneider11,

Check if AOL software is corrupt.  Uninstall and reinstall AOL software.

If no joy, check with AOL support if AOL servers are having trouble.
0
 
LVL 97

Expert Comment

by:war1
ID: 18844342
bschneider11,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

687 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question