a friend was recently taken through a "backup" of her Outlook files by her IT department.
They made her rename her PST file to Outlook.Bak, then burn it to CD. Unfortunately they did not tell her to make a copy of the file before renaming and backing it up. After she burnt the CD she renamed the file back to Outlook.pst but every time she tries to open it in Outlook she gets the message;
"The file c:\<filelocation>\Outlook.pst is not a personal folders file."
The first thing I did was run ScanPST.exe on the file. It did find errors and claimed to have fixed them but still the same error message appeared in Outlook. I ran ScanPST.exe twice more until it said there were no errors in the file but she still gets the same error in Outlook.
The PST is only 25MB so no where near the 2GB limit. It was created in Outlook 2003 and is trying to be opened in Outlook 2003
I have used some trialware called "Stellar Phoenix Mailbox Professional" which has done a great job of getting some of the emails out. It seems to have got everything from the Inbox of the PST as well as Deleted Items, Sent Items, etc. Basically all the default folders. But she also had a lot of subfolders which she filed mail into. The application does not seem able to restore these,
Does anyone know any other ways to repair corrupt PST files which I can try to attempt a more complete rescue?
I've put 500 points on this question as this is quite urgent.