Solved

Keep Losing Sound...

Posted on 2007-03-30
8
418 Views
Last Modified: 2008-02-01
I have a strange problem where a pc keeps losing its sound. The software seems to just disappear when I check in the control panel and the only way to get it working again is to reinstall it.

It is an onboard sound setup from Realtek and I can't work out how to get the sound to "stick"...

dc
0
Comment
Question by:dercoss
8 Comments
 
LVL 10

Expert Comment

by:kcarrim
Comment Utility
Please give more info about mainboard, chipset, etc...

Easy way is to install Everest Home Edition (downloadable here: http://www.pcdoctors.co.za/download.php?view.9
0
 
LVL 8

Expert Comment

by:Mshine
Comment Utility
I suspect this is REALTEK AC97 device?? It is a very common, and capable onboard sound
processor, and it surprises me to hear you are having trouble.

A few questions:
1. How old is the computer, and if you have had it for a while and it
has always worked fine before, when did you notice this started to happen?

2. Do you have any other Sound Cards plugged into a PCI slot? If you
are not sure, make sure you take a look at the back of the PC and look
for a card with little mini plugs for speakers, microphones, etc... There
could be a conflict.

3. Have you checked the event viewer logs to see if anything is noted there?
You can access the event logs by Right Clicking MYCOMPUTER and selecting
"Manage".  The computer management console will appears and you can look
through the various logs. I would suggest clearing all of the system and application
logs, reinstalling the sound, and as soon as you notice the sound not working, go
straight to the logs to see if there is any evidence logged.
0
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
Comment Utility
         *Your onboard sound controller is faulty, if sound card disappears in device manager too.
          *Since IRQ s are not dynamic values that when you restart the computer, all or some change and result in conflict, this shouldn't be a conflict.
          *If your speakers are connected to soundcard by a handmade cable (that more than 3 or 4 speakers connected to it) which will cause overresistance as ohm value, your sound card may lose it occasionally and one day even reinstalling wont bring it back.
         *Is it disappearing just suddenly? Or while listenng to music it suddenly cuts? Or after some restarts? Power Off/ons? Check if any question or exclamation mark in sound card or if there is a sound card in device manager when you encounter this issue.
0
Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

 

Author Comment

by:dercoss
Comment Utility
The sound goes on a restart. I've found the latest Realtek drivers and the same thing happens. The speakers are the standard issue ones that came with the tower. I am going to try installing a pci sound card and see how that goes.

However, I did have a similar sound problem on a pc recently and a new card did exactly the same thing. The sound just stopped working after a short while. In that case I reinstalled Windows from scratch and it solved the problem..

dc
0
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
Comment Utility
         I hope new card solves your issue. Do not forget to disable onboard sound in BIOS.
0
 

Author Comment

by:dercoss
Comment Utility
The pci sound card didn't solve anything. The sound kept coming and going at random. Finally, I carried out a repair installation and that did the trick. The sound now works fine using the onboard sound and original speakers...

dc
0
 
LVL 1

Accepted Solution

by:
kodiakbear earned 0 total points
Comment Utility
Closed, 500 points refunded.
kb
Experts Exchange Moderator
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

5 Experts available now in Live!

Get 1:1 Help Now