Solved

Keep Losing Sound...

Posted on 2007-03-30
8
419 Views
Last Modified: 2008-02-01
I have a strange problem where a pc keeps losing its sound. The software seems to just disappear when I check in the control panel and the only way to get it working again is to reinstall it.

It is an onboard sound setup from Realtek and I can't work out how to get the sound to "stick"...

dc
0
Comment
Question by:dercoss
8 Comments
 
LVL 10

Expert Comment

by:kcarrim
ID: 18826083
Please give more info about mainboard, chipset, etc...

Easy way is to install Everest Home Edition (downloadable here: http://www.pcdoctors.co.za/download.php?view.9
0
 
LVL 8

Expert Comment

by:Mshine
ID: 18826142
I suspect this is REALTEK AC97 device?? It is a very common, and capable onboard sound
processor, and it surprises me to hear you are having trouble.

A few questions:
1. How old is the computer, and if you have had it for a while and it
has always worked fine before, when did you notice this started to happen?

2. Do you have any other Sound Cards plugged into a PCI slot? If you
are not sure, make sure you take a look at the back of the PC and look
for a card with little mini plugs for speakers, microphones, etc... There
could be a conflict.

3. Have you checked the event viewer logs to see if anything is noted there?
You can access the event logs by Right Clicking MYCOMPUTER and selecting
"Manage".  The computer management console will appears and you can look
through the various logs. I would suggest clearing all of the system and application
logs, reinstalling the sound, and as soon as you notice the sound not working, go
straight to the logs to see if there is any evidence logged.
0
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
ID: 18826363
         *Your onboard sound controller is faulty, if sound card disappears in device manager too.
          *Since IRQ s are not dynamic values that when you restart the computer, all or some change and result in conflict, this shouldn't be a conflict.
          *If your speakers are connected to soundcard by a handmade cable (that more than 3 or 4 speakers connected to it) which will cause overresistance as ohm value, your sound card may lose it occasionally and one day even reinstalling wont bring it back.
         *Is it disappearing just suddenly? Or while listenng to music it suddenly cuts? Or after some restarts? Power Off/ons? Check if any question or exclamation mark in sound card or if there is a sound card in device manager when you encounter this issue.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:dercoss
ID: 18835412
The sound goes on a restart. I've found the latest Realtek drivers and the same thing happens. The speakers are the standard issue ones that came with the tower. I am going to try installing a pci sound card and see how that goes.

However, I did have a similar sound problem on a pc recently and a new card did exactly the same thing. The sound just stopped working after a short while. In that case I reinstalled Windows from scratch and it solved the problem..

dc
0
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
ID: 18835467
         I hope new card solves your issue. Do not forget to disable onboard sound in BIOS.
0
 

Author Comment

by:dercoss
ID: 18852860
The pci sound card didn't solve anything. The sound kept coming and going at random. Finally, I carried out a repair installation and that did the trick. The sound now works fine using the onboard sound and original speakers...

dc
0
 
LVL 1

Accepted Solution

by:
kodiakbear earned 0 total points
ID: 18928550
Closed, 500 points refunded.
kb
Experts Exchange Moderator
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration of the Data Protection Manager product. Note that this demonstration was prepared on the basis of Windows OS is 2008 R2 and DPM 2010. DATA PROTECTI…
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now