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Offline Files Missing

I have an SBS 2003 domain and have offline files/ mydocs folder redirection set up for my users because we all use laptops. I have a user who is away from the office (and has been away for just over a week) and all of the sudden a bunch of the files from her mydocs dissapeared. What is strange is that only the folders/files she has used since she left the office are still there.

I have done a little research into this situation and I was directed to check to make sure the Windows/csc folder exists... it is missing. I have already had her copy the remaining files from her offline files to new folder on her desktop so that she doesn't lose the changed files. What can I do about recovering the missing files while she's away from the office?

Any ideas on what could have caused this problem? Is there a tool to repair the offline files cache?

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johnb6767

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SOLUTION

redseatechnologies

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johnb6767

Any update?

redseatechnologies

it has only been 4 days, and it is the week of a 4-day weekend most places - untimely pings only make my mailbox grow

jhulsey

ASKER

Sorry for the delay. I was looking for both a probable cause and solution to this problem so I have decided to split the points between the two answers. Thank you both for your help and quick response. I'm currently looking into alternatives to Offline Folder Sync because I can't have this keep happening.