Unable to sync Motorola Q with Exchannge, getting support code: 0x80070002
Posted on 2007-03-30
I have a motorola Q that I can't get to sync with Exchange over ActiveSync. I have a root certificate that was installed on the device with no problem and I can access OMA over the IE web browser on the Q with no problem (it even asks for credentials) but when I try to sync with ActiveSync, it's asking for me to "correct" the credentials, which I know are right and then it doesn't sync and pops up an error code: 0x80070002. This happens both wirelessly and when connected to my laptop that has ActiveSync 4.5.
I have Exchange 2003 running and many other Treo's (palm OS) running with no problem but the Q's are giving me a hard time. It was working for several months before but out of the blue, stopped.
Please help, I've been chasing this for days with no luck.