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Hyperion Retrieve displays #NAME and #N.A. instead of the figures

Posted on 2007-03-30
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Last Modified: 2012-06-27
I'm having problems with application Hyperion Retrieve.
The data displayed in Excel  has '#NAME' and '#N/A' instead of numbers.
Logging in with the same users' details on another PC, the data is displayed correctly.
Application accessed via Citrix.

Thank you for your assistance,
Deepak
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Question by:deepakee
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Expert Comment

by:Jeroen Rosink
ID: 18827922
Hello Deepak,

A situations when #NAME is shown has to do that there is a function used in the cell which is not available at that moment in your excel.

Perhaps if you give more details about the content of the cell like the formula it would help to solve.

Perhaps it is a standard excel function then you might check the add-ins like is the analisys toolpack used or not, or is there a sort of hyperion add-in used.

Jeroen
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Author Comment

by:deepakee
ID: 18910738
Thank you Jeroen for your reply.
It turned out to be an issue within the application Hyperion/a setting to be enabled.

Deepak
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LVL 33

Expert Comment

by:Jeroen Rosink
ID: 18911621
Good to hear you solved it.
you might ask for deletion and refunding on:
http://www.experts-exchange.com/Community_Support/General/

So this question gets out of the list.
Thanks in advance.
Jeroen
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