Solved

Motorola Phone Tools 4.21a

Posted on 2007-03-30
3
3,286 Views
Last Modified: 2012-06-27
I have installed this software an my laptop which runs Win2000 Pro. I have a driver installed for the phone that I got from a cellphone users forum. The phone is a Motorola RAZR V3M from Sprint. I never get the picture of my phone in the setup. It then asks to install manually but will not recognize my phone. Now if I just plug the phone in without starting the software the laptop sees new hardware with the driver I installed. But the Motorola Phone Tools never sees the phone and can't install it. Has anyone experienced a similar problem? Does anyone have any ideas what to try next.
0
Comment
Question by:carbai
3 Comments
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
Comment Utility
You need to go to the motorola site and make sure that your phone is supported by that specific software.

Also - I would remove any devices in he device maanger that have a Yellow ? oe are undefined.

I hope this helps !
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

The problem: You find yourself without your earphones or don't want to use your earphones (cordless), but you want to listen to media on your phone (music, books, etc.).  This is easy to do if you have a BlueTooth earpiece that supports listening to…
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now