Solved

Self-Extracting ZIP (exe) receiving "license enforcement" error on Windows 2003 Server - installing Crystal Reports Server

Posted on 2007-03-30
6
4,393 Views
Last Modified: 2012-10-11
I'm trying to install Crystal Reports Server using remote desktop on our application server.  I downloaded the 1GB self-extracting ZIP (exe) file and attempt to run it over the remote connection.  I receive the error "Windows cannot open this program because the license enforcement system has been tampered with or become corrupted".  The file name is CRXIR2Ser.exe.  I have downloaded the file from Business Objects (Crystal's parent) twice, thinking that maybe the file had gotten corrupte in the download, but still got the same issue.  I also tried logging on as the local administrator, just in case my user ID didn't have enough privleges - even though I am in the Administrators group.   Anyway, I cannot get past this problem, any thoughts would be greatly appricated.

Thanks,

Rich
0
Comment
Question by:RHansonLinea
  • 2
  • 2
6 Comments
 
LVL 69

Expert Comment

by:Merete
ID: 18828122
If your receiving this error with the same error code number>>
1278  <<< Windows cannot open this program because the license enforcement system has been tampered with or become corrupted.
 your windows is detecting this an illegal operating and has classified it as Software piracy or some kind of illegal action.
Why the need to install from a remote connection.
How to Download and Run Crystal Reports
http://www.oit.gatech.edu/software/crystal_reports/crystal_instructions.cfm
Installing Crystal Reports XI
http://support.businessobjects.com/documentation/product_guides/boexi/en/crxi_Install_en.pdf
http://diamond.businessobjects.com/node/435

0
 
LVL 3

Author Comment

by:RHansonLinea
ID: 18828762
Merete, I don't think you understood the issue.   I haven't even gotten to the point of running setup, I am trying to run the self-extracting zip - which is how Business Objects distributes it software online.  I already have the documents that you link to and the problem is that they start with the assumption the extraction worked successfully.  

Unfortunately I have to do this remotely because I work for a small consulting company where all our employees are remote.  Our infratructure is a hosted solution so our physical servers are not physically accessible by us.  Generally this works okay, infact this is the first time I've had such an issue.  

As far as piracy goes, I purchased the product from Business Objects last week and downloaded as Crystal Instructed me.  I then began using their "Assist" support, but they were unable to help.  This is my last effort before I return it to Crystal for a full refund.

Stoping piracy may be the intention of Microsoft with this error, but obviously they have some bugs since that is not the case in this matter.
0
 
LVL 32

Expert Comment

by:r-k
ID: 18828844
You could tr the following:

Download the trial version of Winzip from http://www.winzip.com/

Use it open the self-extracting zip file, then extract all files within it to a new Temp folder.

Run the extracted setup program from that Temp folder.

This might bypass that faulty check.
0
 
LVL 3

Accepted Solution

by:
RHansonLinea earned 0 total points
ID: 18844122
Sorry guys.  I ended up solving this one myself.  I was logged in as Admin, but was not running as local administrator.  Basically, once I changed to "run as" everything worked fine.  Thanks for your help.
0
 
LVL 69

Expert Comment

by:Merete
ID: 18863606
Thank you for the feedback RHansonLinea great to hear your solved it
Good Job
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

I have been asked to explain on many, many occasions the correct way to setup network cards and DNS settings on ISA Server 2004, 2006 and forefront Threat management gateway (FTMG) and have willing done so. I have also promised my self everytime tha…
There are several problems reported according slow link speeds or poor performance in TMG 2010, UAG 2010 or ISA 2006. I want to collect here some of the common issues together to give a brief overview what can be the reason. Nevertheless, not all of…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now