Solved

Extend Symantec virus update license?

Posted on 2007-03-31
5
560 Views
Last Modified: 2013-11-22
I have a sbs server 2003 with norton full version 10.02.2000 running. I recently purchased 30 virus definition extensions license - but cannot find where to input the serial or certificate number. Exchange server is also running on this SBS server. Where do I input the info. Symantec tech support was a joke by the way as they had no idea after I bought the product they selected on how to implement it.
0
Comment
Question by:baybiz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 16

Accepted Solution

by:
AdamRobinson earned 500 total points
ID: 18830073
I believe with Symantec you normally go to their website to input the license information then download a file from them (or have it e-mailed) that you place in your central virus scanner directory that will do what you're wanting.
0
 
LVL 1

Author Comment

by:baybiz
ID: 18835294
I got a certificate emailed to me but it only has serial and cert  numbers on it . The web site does not allow any other downloads except for the whole program. I can't find anywhere to input the numbers.
0
 
LVL 4

Expert Comment

by:airnike
ID: 19013368
if you follow the site on the symantec certificate ... it will lead you to a place where u should enter your license number and email so that you can recieve the license file ...
0
 
LVL 1

Author Comment

by:baybiz
ID: 19078797
have the cert number - but that link does not allow a license file download and the av doesn't show anyplace to input the cert number
0
 
LVL 1

Author Comment

by:baybiz
ID: 19473442
Symantec finally emailed me the right cert
0

Featured Post

Webinar: Aligning, Automating, Winning

Join Dan Russo, Senior Manager of Operations Intelligence, for an in-depth discussion on how Dealertrack, leading provider of integrated digital solutions for the automotive industry, transformed their DevOps processes to increase collaboration and move with greater velocity.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ScanGuard 4 150
"k" and "i" wont work in a dell lap top 5 52
Admin AD User Account appeared and no-one knows who created it! 4 103
Multiple Open Excel Spreadsheets 12 60
For those of you actively in the Malware fightling business, we now have available an amazing new tool in the malware wars (first recommended to me by rpggamergirl (http://www.experts-exchange.com/M_3598771.html), the Zone Advisor for the Virus and …
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question