Yahoo video closes out IE7 after introduction
I'm using Win XP sp2. Then I lry to view a video from Yahoo in IE7 (same thing happened in IE6 before upgrading), it show the introduction and then closes IE. I have the latest upgrades. It give no error, just closes.
Thank you,
Wilsonb2
Thank you,
Wilsonb2
SOLUTION
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ASKER
Any errors seen in Event Logs? (I'll have to show my ignorance her. Where is it?)
How much available resource percentage noted when the problem is seen? May be a low resource issue. (2 gigs ram, doesn't seem to be a problem.)
What kind of connection, may be slower... (DSL)
Could be settings blocking content; did you see the yellow Information Bar ? (No)
Check your tools in IE and objects to ensure there aren't any item sin the downloaded program files folder that are damaged or uniknown objects. Any found, delete, close IE and reopen totest again.
(I don't see any)
Clearing cache and history helps oftentimes as well. (Didn't help)
Keeping updates current for OS/browsers and virus/firewall/relatred protections as well. (All up to date)
How much available resource percentage noted when the problem is seen? May be a low resource issue. (2 gigs ram, doesn't seem to be a problem.)
What kind of connection, may be slower... (DSL)
Could be settings blocking content; did you see the yellow Information Bar ? (No)
Check your tools in IE and objects to ensure there aren't any item sin the downloaded program files folder that are damaged or uniknown objects. Any found, delete, close IE and reopen totest again.
(I don't see any)
Clearing cache and history helps oftentimes as well. (Didn't help)
Keeping updates current for OS/browsers and virus/firewall/relatred protections as well. (All up to date)
What is the video file type you're loading and what default program (exe) is assigned to handle that file type?
Event logs - here's how to view them. I assume you have Admin access, if not advise, but here's the process:
How to view and manage event logs in Event Viewer in Windows XP
Synopsis that'll help you view follows, with the source link for more detail when you click:
How to View Event Logs
To open Event Viewer, follow these steps: 1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.
2. In the console tree, click Event Viewer.
The Application, Security, and System logs are displayed in the Event Viewer window.
Back to the top
How to View Event Details
To view the details of an event, follow these steps: 1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.
2. In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view.
3. In the details pane, double-click the event that you want to view.
The Event Properties dialog box containing header information and a description of the event is displayed.
To copy the details of the event, click the Copy button, then open a new document in the program in which you want to paste the event (for example, Microsoft Word), and then click Paste on the Edit menu.
To view the description of the previous or next event, click the UP ARROW or DOWN ARROW.
Back to the top
How to Interpret an Event
Each log entry is classified by type, and contains header information, and a description of the event.
http://support.microsoft.com/kb/308427/
How to view and manage event logs in Event Viewer in Windows XP
Synopsis that'll help you view follows, with the source link for more detail when you click:
How to View Event Logs
To open Event Viewer, follow these steps: 1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.
2. In the console tree, click Event Viewer.
The Application, Security, and System logs are displayed in the Event Viewer window.
Back to the top
How to View Event Details
To view the details of an event, follow these steps: 1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.
2. In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view.
3. In the details pane, double-click the event that you want to view.
The Event Properties dialog box containing header information and a description of the event is displayed.
To copy the details of the event, click the Copy button, then open a new document in the program in which you want to paste the event (for example, Microsoft Word), and then click Paste on the Edit menu.
To view the description of the previous or next event, click the UP ARROW or DOWN ARROW.
Back to the top
How to Interpret an Event
Each log entry is classified by type, and contains header information, and a description of the event.
http://support.microsoft.com/kb/308427/
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
How much available resource percentage noted when the problem is seen? May be a low resource issue.
What kind of connection, may be slower...
Could be settings blocking content; did you see the yellow Information Bar ?
Check your tools in IE and objects to ensure there aren't any item sin the downloaded program files folder that are damaged or uniknown objects. Any found, delete, close IE and reopen totest again.
Clearing cache and history helps oftentimes as well.
Keeping updates current for OS/browsers and virus/firewall/relatred protections as well.