Windows 2000 Error at Startup

My client's Windows 2000 laptop won't start up and displays the following error message:

Windows 2000 could not start because the following file is missing or corrupt:
<windows2000root>\system32\ntoskrnl.exe.
Please reinstall a copy of the above file.

I've read a bit on the web about using the installation disks to do a repair. But I don't think my client has the installation disks. Any ideas?

Kara
kara334Asked:
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AnthonyP9618Connect With a Mentor Commented:
Have you tried safe mode?  
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AnthonyP9618Commented:
You should be able to run "sfc /scannow" from the Run command to replace that file.
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kara334Author Commented:
Thanks. How do I get to the Run command if I can't get windows to start? The error message appears before I can even get to the desktop.

Thanks.

Kara
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kara334Author Commented:
No, but I will. That's a good idea. Let me get back to you after I try it.

Kara
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Dean ChafeeIT/InfoSec ManagerCommented:
Has there been any change to the disk configuration?  Or, were there files restored from another machine?
If so, could be that the BOOT.INI is not setup to point to the correct boot drive and partition.
fs
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