Solved

Windows 2000 Error at Startup

Posted on 2007-03-31
6
132 Views
Last Modified: 2011-04-14
My client's Windows 2000 laptop won't start up and displays the following error message:

Windows 2000 could not start because the following file is missing or corrupt:
<windows2000root>\system32\ntoskrnl.exe.
Please reinstall a copy of the above file.

I've read a bit on the web about using the installation disks to do a repair. But I don't think my client has the installation disks. Any ideas?

Kara
0
Comment
Question by:kara334
6 Comments
 
LVL 11

Expert Comment

by:AnthonyP9618
ID: 18828942
You should be able to run "sfc /scannow" from the Run command to replace that file.
0
 

Author Comment

by:kara334
ID: 18828948
Thanks. How do I get to the Run command if I can't get windows to start? The error message appears before I can even get to the desktop.

Thanks.

Kara
0
 
LVL 11

Accepted Solution

by:
AnthonyP9618 earned 500 total points
ID: 18828959
Have you tried safe mode?  
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 

Author Comment

by:kara334
ID: 18828967
No, but I will. That's a good idea. Let me get back to you after I try it.

Kara
0
 
LVL 32

Expert Comment

by:r-k
ID: 18831217
0
 
LVL 9

Expert Comment

by:FixingStuff
ID: 18834363
Has there been any change to the disk configuration?  Or, were there files restored from another machine?
If so, could be that the BOOT.INI is not setup to point to the correct boot drive and partition.
fs
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Note: This is the third blog post in a series on email clearinghouses (https://www.xmatters.com/alert-management/blog-email-has-failed-us?utm_campaign=70138000000ydLoAAI&utm_source=exex&utm_medium=article&utm_content=blog-post).   We’ve been talki…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now