?
Solved

My Windows XP is frozen and the menu is stop working !

Posted on 2007-04-01
4
Medium Priority
?
259 Views
Last Modified: 2010-03-05
Hello,

These days I have problems with Windows XP professional.

It is frozen. When I click ( start ) it shows the menu then stop working. I can't click any of ( start ) menu !

Also other things when I click it. It is stops working ! I don't know what happen.

Please , help me.
0
Comment
Question by:mb4ever
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 70

Accepted Solution

by:
Merete earned 1200 total points
ID: 18831628
have you tried booting to safemode and run some scans for malware spyware
start with safemode and look around for any problems with devices in device manager VIEW unhide any hidden devices .
cleanup the hdd using the windowsxp disc cleanup tool.
roll back any drivers updates for video card
any recent added hardware software?
how old is the pc?

 chkdsk and defrag  how long since you defragged?
system restore ?
look in control panel administrative tools event viewer applications
start backing your files burn to disc maybe time to format if the regestry is bloated.

http://www.ccleaner.com/
http://www.pctools.com/registry-mechanic/
memtest
http://hcidesign.com/

download HijackThis 1.99.1,from the direct link top right corner
http://www.hijackthis.de/ 
save it to a folder on your desktop and then install to that.
run the scan and save a log but dont fix
copy the entire log and paste it there as well>>   http://www.hijackthis.de/ 
below the panel  hit analyze, now just scroll down to
have a look at the results of the analyzed log.

0
 
LVL 29

Assisted Solution

by:Alan Huseyin Kayahan
Alan Huseyin Kayahan earned 400 total points
ID: 18831731
          *Have you got enough disk space in the partition that OS installed?
           *Most probably is a virus or a spyware. You should scan your computer for infections with symantec and for spywares with spyware doctor.
0
 
LVL 23

Assisted Solution

by:phototropic
phototropic earned 400 total points
ID: 18831838
If it boots ok in safe-mode, try disabling all startups via msconfig, (start - -run - -msconfig - "startup" ). If it now boots OK, re-enable startups one at a time. Do the same for services.
0
 
LVL 70

Expert Comment

by:Merete
ID: 18833656
Thank you mb4ever
hope it all works out for you
Regards merete
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question