Solved

the sims 2 - freezing on expansion install and more ...

Posted on 2007-04-01
4
235 Views
Last Modified: 2013-12-26
Hi,

a friend is asking me about problems with "the sims 2", since I ain't a gamer I thought you could help me with it:

on a windows me (1.2 Ghz pentium 4 and 256 ram) box it seems the game and its expansion module were running just fine, then she upgraded to this box:

xp home
cpu Intel Pentium 4 524 - 3.06 GHz - cache L2 di 1 MB.
RAM 512 MB DDRII 533
Hard Disk Serial ATAII - 160 GB 7200 RPM
Display card ATI Radeon 9250 con 128MB dedicated memory
Audio Realtech 6 channels

and now she says that when trying to install the expansion module the process freezes at 50%, and when playing the game after 20 minutes the screen goes all black.

Any idea and help please?

Thank you
0
Comment
Question by:keneso
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 18832126
Make sure your friend has:

The latest Sims2 Patches installed: http://thesims2.ea.com/update/
The XP SP2 and the latest Radeon Drivers (Catalysts) from ATi: http://ati.amd.com/support/driver.html

Installation of Sims2 Expansions like the original Sims Series can be problematic and they should be installed in the order they were released
i.e.:
"The Sims 2 University"
"The Sims 2 Nightlife"
"The Sims 2 Holiday Party Pack"
"The Sims 2 Open for Business"
"The Sims 2 Family Fun"
"The Sims 2 Glamour Life"
"The Sims 2 Pets"
"The Sims 2 Happy Holiday"
"The Sims 2 Seasons"
"The Sims 2 Celebration"

Also check there are no other problems with other games that might indicate a hardware problem like overheating
0
 
LVL 7

Author Comment

by:keneso
ID: 18832185
Thank you.

I was just checking the ea site.

Please be patient as this will take about two weeks, they just left for a vacation, and I can go there, or give them the info when they come back.
0
 
LVL 7

Author Comment

by:keneso
ID: 18938780
Thank you.
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 18938890
No problem - BTW I forgot there is also an uninstaller tool on the EA support site that removes ALL Sims references in the registry etc - just in case ...
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding a job can be stressful - searches, resume tweaks, and networking events can be super boring. Luckily we're here to help you land your dream job!
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Notifications on Experts Exchange help you keep track of your activity and updates in one place. Watch this video to learn how to use them on the site to quickly access the content that matters to you.

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question