Solved

Duplicate, triple, quadruple ...  email appearing in Outlook

Posted on 2007-04-01
3
1,462 Views
Last Modified: 2008-01-09
Hi,

I have a strange problem related to Exchange Server.  

When I log on to the network with my laptop it downloads all of the email on the Exchange Server to the laptop and adds it to the email that is already there so now I have five times the number of emails on the laptop as there should be (maybe 5,000 emails when there shold be 1,000).  At the same time the laptop is loading up or maybe shortly afterwards the email on my PC all gets deleted so I have to go to Tools>Recover deleted items ... to re-instate my Inbox.

I don't mind the restoring of deleted items too much but I don't know what to do with the 5,000 emails on my laptop.  I am afraid if I delete them they will disappear off Exchange Server forever.    

What should I do?

Thanks,
merdeka
0
Comment
Question by:merdeka
3 Comments
 
LVL 3

Accepted Solution

by:
TheTechGuysNYC earned 250 total points
ID: 18832685
This should help you out quite a bit:

http://office.microsoft.com/en-us/outlook/HA011507931033.aspx

Also:

Microsoft has a support article about this issue (http://support.microsoft.com) Article #: 885870 - Duplicate e-mail messages are downloaded from a POP3 e-mail server account in Outlook 2003 and a fix:

885243 - Description of the Outlook 2003 post-Service Pack 1 hotfix package - September 13, 2004

You can also download a program from http://www.mapilab.com called Duplicate Email Remover which will identify and mark, move or delete duplicates messages that have already been received in Outlook 2003.
0
 
LVL 4

Expert Comment

by:webadministrator
ID: 18834544
Please check Rules and Alerts configured for your account.
0
 
LVL 4

Expert Comment

by:backbonemd
ID: 18836662
under your outlook profile, do you have more than one setting configured?
i.e is it using pop3 as well as an exchange connection?
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now