Solved

Error message.

Posted on 2007-04-01
8
605 Views
Last Modified: 2008-01-09
I am operating Windows XP SP2. When I go through Control Panel to Add/Remove Programs and try to open Add/Remove Windows Components I get the following error message..."Contact your system administrator. The specific error code is 0x2 at line 2088999592.
0
Comment
Question by:bbayley
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 11

Accepted Solution

by:
AnthonyP9618 earned 300 total points
ID: 18833009
Try this....

1. Insert your WinXP CD
2. Go to Start > Run. Type in: Expand D:\i386\NETOC.IN_ -r C:\Windows\Inf, hit OK

0
 
LVL 2

Assisted Solution

by:navaneeth_f50
navaneeth_f50 earned 100 total points
ID: 18833011
I think your are not the computer administrator....so you login as computer administrator and you will be given permission to access control panel to change system setting and to change the programs....also you can configure as an administrator the login features of other users...unless you become the computer administartor the private area(0x2 at line 2088999592) meant only for administrator will be aunaccesable for you...
0
 

Author Comment

by:bbayley
ID: 18833136
Neither posting has helped although I greatly appreciate their time. I am the system administrator.
0
What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

 
LVL 1

Assisted Solution

by:kmenshouse
kmenshouse earned 100 total points
ID: 18833180
Do you get this error message only when trying to uninstall a specific program or all programs?  What file name does the error message mention?
0
 

Author Comment

by:bbayley
ID: 18833346
kmenshouse: I get this when I try to even enter Add/Remove Windows Components.  The exact message is as follows:  "Setup was unable to open information file hide??{KOJKJ." The last bit after the word "hide" is all garbelled and I can't reprduce it.
0
 
LVL 11

Assisted Solution

by:AnthonyP9618
AnthonyP9618 earned 300 total points
ID: 18833382
Give this a shot...

1. Insert your WinXP CD
2. Go to Start > Run. Type in: expand D:\i386\tsoc.dl_ -r c:\windows\system32\setup
3. Hit OK
4. Reboot

If that still doesn't fix it, then run sfc /scannow from the command prompt.  Reboot and try again.
0
 

Author Comment

by:bbayley
ID: 18833825
AnthonyP9618: I tried: expand D:\i386\tsoc.dl_ -r c:\windows\system32\setup and when I rebooted Windows installed some new hardware drivers.  Still have the same problem, so I am running sfc /scannow.  It has stopped a few times and won't proceed until I heit "retry" a couple of times.  Thanks for your time and I will keep you posted.
0
 
LVL 11

Assisted Solution

by:AnthonyP9618
AnthonyP9618 earned 300 total points
ID: 18833907
bbayley,

If you are having problems running sfc /scannow in Windows, I would try safe mode... It may make things go a bit quicker.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question