Solved

WP send print job to wrong tray

Posted on 2007-04-01
4
1,382 Views
Last Modified: 2013-12-26
Word Perfect 10
Windows 2000
HP 4050 on network

Print Test Page from HP 4050 correctly prints from Tray 2
From WP, Printer Properties show Tray 2 as the default but the job tries to go to Tray 1
0
Comment
Question by:glenn_1984
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 18834659
Go a couple of lines into a document and do Format, Page, Page Setup and check what paper definition is set there.  If the paper definition you see there prints to Tray 1 (you can check it by pressing the Edit button and looking at what is setup in Source), then go back to the top of the document and switch Reveal Codes On (Alt F3, or pull down View and put a tick against Reveal Codes).  

The first code at the very beginning of the document will be [Open Style: Document Style].  If you take the red insertion point immediately to the right of this code you should see the paper definition you think had been setup (go into Format, Page, Page Setup to see this).  You should see, by viewing the Paper Definition, that the Tray for this paper type is Tray 2.  If it is not, then you will need to edit the Open Style.  To do this, pull down Format, Styles, choose DocumentStyle, and edit the [Paper Sz/Typ] definition there.

If that didn't cure your problem:-

Now go through from the beginning, moving the Red Insertion Point to the right, looking to see where someone has inserted a [Paper Sz/Typ] code.  My guess is that the one of the next codes to the Open Style is a [Paper Sz/Typ] Style which has overriden the Open Style.  Get rid of this code by deleting it.

If any of this is unclear, or doesn't solve your problem, please let us know.
0
 
LVL 16

Author Comment

by:glenn_1984
ID: 18845590
I installed the new Universal Driver and the problem went away.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19280235
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Notify of Attachments Sent Externally 6 45
File Server 2012 R2 File in Use 12 332
Word Mac 2011: changing the language assignment 2 102
Problem to With line 4 74
After-hours service is a fact of life for most MSPs. While not the most pleasant aspect of the job, there are ways to make after-hours servicing a more profitable and organized enterprise.
Adults who share images on social media aren’t the only ones who need to worry about their privacy. Our culture’s tendency to share every move and celebration affects the privacy of our children, too.
This video walks the viewer through the process of creating an MLA formatted document, as well as a bibliography with citations.
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question