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Enable Add-on manager

Posted on 2007-04-01
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Last Modified: 2013-12-08
Internet Explorer 6 SP1, Windows 2000 Pro, SP4:  The add-on manager is not appearing under the Tools drop-down.  How did this get disabled and how do I re-anble it?
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Question by:llevy1
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war1 earned 250 total points
ID: 18833464
llevy1,

1. Make sure you have started IE6 in Normal mode and not safe mode.  Addons are disable in Safe mode.

If you want to disable addons, disable third party extensions. With IE open, go to Tools > Internet Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Click OK.

3. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

4. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

5. Repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://windowsxp.mvps.org/IEFIX.htm
OR
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
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LVL 97

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by:war1
ID: 18858681
llevy1,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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Author Comment

by:llevy1
ID: 18888889
The problem was that under "Tools > Internet Options > Advanced" the 'third party extensions" menu option wasn't appearing.  Also, the instructions didn't explain how to launch IE in safe mode or normal mode, or how to determine in which mode you're currently running.  Still, the reset of defaults seemed to do the trick, thanks.
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LVL 97

Expert Comment

by:war1
ID: 18890556
llevy1,

If you had further questions, you could have asked.  You have the computer and problem in front of you.  I can only see your words and respond to them.  So EE is an interactive board.  The questioning and responing go back and forth to so solve a problem.

To start in Safe Mode, restart the computer and lightly hit the F8 key. When a boot menu appears, select Safe Mode.
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Author Comment

by:llevy1
ID: 18890853
No need to cop attitude with me, war1.  I  credited you with the answer and gave you a good grade.  

And your answer referred to starting IE in Safe Mode, NOT the entire PC/Windows.  This led me to believe that there was some way to launch only IE in Safe Mode, which apparently there isn't.
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