Solved

reset Sonicwall Pro 2040

Posted on 2007-04-01
8
7,171 Views
Last Modified: 2008-01-09
I have a sonicwall pro 2040 and the Sonic points are not working (accually I think the sonic wall is not routing for them correctly). I called sonic wall tech support, sent them the a file to check my configuration and right away they said my firmware is corrupted. I had just upgraded to the Enhanced OS and though that it might have happened when I did the upgrade. they instructed me to reset the sonic wall to factory settings and reinstall the firmware. How for the question. How do I reset it to factory settings. I tried the reset button on the front and all I get is safemode. I tried unplugging the sonic wall, and plugging it back in while I held in the reset button and also got safe mode. Can I reset it back to the way it came out of the box?
0
Comment
Question by:dwordenjr1
  • 4
  • 3
8 Comments
 
LVL 77

Expert Comment

by:Rob Williams
ID: 18834045
While in safe mode good idea to choose "Create Backup Settings.".
Then press the reset button again and upon re-boot you should have the option to choose "Current Firmware with Factory Default Settings". See if that works.
0
 

Author Comment

by:dwordenjr1
ID: 18834103
I did that and then uploaded the enhanced firmware again. It only took like 2 seconds, soI am thinking it is using the originally uploaded firware and I am still having the same exact problem with the sonicpoints.
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 500 total points
ID: 18834171
2 seconds, I would assume you are right and it is not updating. Shouldn't take long but would be more like 40 to 180 seconds.
Sorry no other suggestions at this point. Sounds like it is not accepting the changes/updates.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:dwordenjr1
ID: 18834178
Thanks for the info. I will sonicwall in the AM and post what they say here.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 18834218
Curious as to their suggestions. Let us know how you make out.
--Rob
0
 
LVL 2

Expert Comment

by:jmilczek
ID: 19005664
Did you use IE7 to upload the new firmware?
0
 

Author Comment

by:dwordenjr1
ID: 19005765
I reset the sonicwall to the factory specs, uploaded the new firmware (with IE 7) and now it works great.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 19006125
Excellent, glad to hear you were able to resolve.
Cheers !
--Rob
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ISP 1000 - Netscreen 2 55
Advice on setting up a new network for a small business 3 101
New firewall implementation guidance 12 57
Setup another VLAN on Fortigate 3 21
I recently had the displeasure of buying a new firewall at one of the buildings I play Sys Admin at. I had to get a better firewall than the cheap one that I had there since I was reconnecting the main office to the satellite office via point-to-poi…
We sought a budget ($5,000) firewall solution that would provide all the performance we needed with no single point of failure.  Hosting a SAAS web application in our datacenter, it was critical that we find a way to keep connectivity up and inbound…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now