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Mailbox Qouta

Posted on 2007-04-01
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Last Modified: 2008-02-07
I have set up an exchange 2007, now some of the users are getting this message and i am not sure how to deal with this; the error they are getting are"Delivery has failed to these recipients or distribution lists: user1: the recipients mailbox is full and cant accept messages now. Microsoft exchange will not try to redeliver message for you. Please try resending this message later, or contact the recipient policy"
I have also received this message on some of the clients 0*8004060C(Compress your mailbox), so i am not sure if they are both related.
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Question by:usmansultan
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9 Comments
 
LVL 1

Author Comment

by:usmansultan
ID: 18834624
I have tried increasing the Mailbox Quota for the user but thats not helping it, i have changed the mailbox quota under mailbox settings-->storage quotas-->Unchecked mailboxdatabase defaults and defined the user warning, prohibit send and receive, but it didnt fix it.
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LVL 18

Expert Comment

by:Andrew Davis
ID: 18834734
dont know about 2007, but on 2003 when you changed the limits you had to restart the exchange store (i think it was the store, you could just reboot the server to make sure) before the change would take effect. You did this through services.
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Author Comment

by:usmansultan
ID: 18834759
Ok I will try that.
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Author Comment

by:usmansultan
ID: 18834925
No Luck...not working..
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Author Comment

by:usmansultan
ID: 18834950
Even i deleted the profiles for the users who were having the problem but didnt work out.
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Author Comment

by:usmansultan
ID: 18834975
Thats the complete error message that i am getting.Whenever i try to send an email  to this user i get a bounce back message with the following error.


Diagnostic information for administrators:

Generating server: ec3.ec3global.local

IMCEAEX-_O=EC3GLOBAL_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=user1@ec3global.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from ec3.ec3global.local ([10.1.1.123]) by ec3.ec3global.local
 ([10.1.1.123]) with mapi; Mon, 2 Apr 2007 18:51:01 +1000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: usman sultan <user2@ec3global.com>
To: Melinda Watt
      <IMCEAEX-_O=EC3GLOBAL_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=user1@ec3global.local>
Date: Mon, 2 Apr 2007 18:51:03 +1000
Subject: test
Thread-Topic: test
Thread-Index: Acd1BAsWDvaWexSQQC6mdDU+4DKaLw==
Message-ID: <0E3A8BFE6B2F4949BF810EE91CAC908523E4BF1B@ec3.ec3global.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <0E3A8BFE6B2F4949BF810EE91CAC908523E4BF1B@ec3.ec3global.local>
MIME-Version: 1.0
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Author Comment

by:usmansultan
ID: 18835021
I am able to send an email on his other account which is user1@crctourism.com.au, so i think there is either something wrong in AD or Exchange mailbox for this user.
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LVL 18

Accepted Solution

by:
Andrew Davis earned 500 total points
ID: 18840267
this error appears to be a 550 which is address not found, not related to mailbox size.

make sure that the address is correctly setup with aliases as his other email address works fine.
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LVL 1

Author Comment

by:usmansultan
ID: 18841643
I figured it out, but i have check everything...but nothings seems to be working i am sure it has to do something with exchange aliases.
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