Run command is not listed in the start menu in Safe mode. I wanted to run %temp% to clear temp files in safe mode and was taken aback to discover the "Run" option was not offered below "Help and support" and "Search" as it is when operating in normal mode. Is this usual or do I have some unusual corruption? I don't remember not being able to access this command before in safe mode. I would say that the help and search commands were low down on the menu list and the run command in its normal place would have been off screen, but I was not able to easily scroll anything back into view - this might be relevant to the problem. Any suggestions? XP Pro is operating system. Virus scan and Spyware both appear very clean.