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Outlook - Can send but won't receive

Posted on 2007-04-02
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Last Modified: 2012-05-05
This weekend I upgraded my Exchange Server 2003's hard drives and restored the system back from the previous drives. Everything seems to be fixed however users cannot pull emails down into their Outlooks for some reason. They have POP3 accounts setup and 98% of them are able to send email fine, see emails in OWA fine, but cannot pull their emails down into their Outlooks. Any idea what switch or toggle I may have missed to allow this to occur? The users set as Exchange users are working fine. The upgrade was to switch everyone from POP3 to Exchange but I was not expecting to do it just yet. Thanks in advance!
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Question by:aaxico
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Expert Comment

by:redseatechnologies
ID: 18835503
Is the POP3 server started?

What error are you getting?

I was going to go into a spiel of WHY POP3!?!?! but realised you already know that :)
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Author Comment

by:aaxico
ID: 18835528
The POP3 Service is started. Is this the same as the 'server' you speak of? Also the reason I did this update was to move everyone to exchange so I can get rid of POP3 here once and forall but I ran into these complications.

There seems to be no errors on a couple PC
Several are just timing out before it can receive the emails (timeout set to 1min in outlook, but its timing out in seconds)
A couple are getting a few emails multiple times.

I think its a setting on Exchange that did not transfer over when I restored from the backup. What could this be? Where can I find the POP3 server?
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Author Comment

by:aaxico
ID: 18835643
It seems while it doesn't show an error, many users are timing out...but it doesn't say why, only that it timed out.
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Accepted Solution

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aaxico earned 0 total points
ID: 18846210
I was on the phone with Microsoft for 6 1/2 hours and they could not resolve this issue. What a load of stuff! Thanks for the try anyways guys, I just moved everyone to exchange and it removed the issue of POP.
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