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Save and Save As greyed out

Posted on 2007-04-02
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Last Modified: 2012-05-05
When one of my users changes something on their toolbar the "save" and "save as" options become greyed out and I cannot figure out how to make them available again.  Any ideas?
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Question by:tstech248
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Expert Comment

by:Rory Archibald
ID: 18835735
Can you clarify what you mean by "changes something on their toolbar "? Do you mean that if they customise the toolbars, they cannot save anymore?
Regards,
Rory
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Author Comment

by:tstech248
ID: 18835749
They did not remember what they changed.  Sorry
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Accepted Solution

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Rory Archibald earned 1000 total points
ID: 18835832
You could try this:
1. Right-click a toolbar and choose 'Customize...'
2. On the Toolbars tab, select the 'Worksheet Menu Bar' from the list and press the reset button.

Alternatively, close Excel, locate the .xlb file located in C:\documents and settings\username\application data\microsoft\excel and rename it to .old then restart Excel. Note that this directory is hidden by default, and that removing the .xlb file will remove *all* customisations that the users have made to their toolbars.

HTH
Rory
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