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Microsoft XP Restart Issue

We have several Microsoft XP PCs that are having issues when they are restarted. They are getting an End Now message regarding C:\\Windows\System32\cmd.exe Windows cannot end this program. It might still be in operation. If you click on End Now it can take several times of doing it to get it to finally close and restart.
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There was a script running in the background that was trying to start an xcopy process...but the script was written without the /y variable to acknowledge the xcopy.  Once added, everything is now fine.