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Cable Modem Recycling On It's Own

Posted on 2007-04-02
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Last Modified: 2013-12-27
I have a cable modem from TWC/Road Runner.  I believe it's Motorola, but could be wrong (it's at home and I'm at work).

Every fifteen minutes or so it resets itself.  It's been doing this for about a year, but never been a huge issue, just an annoyance.  If I'm surfing, I might have to wait an extra 30 seconds.  If I'm DL'ing, it's not long enough to drop the connection.  But  now I'm playing World of Warcraft and it's become a maddening experience.  WoW apparently doesn't retry a ping.  If the connection is lost for a few seconds, I get dumped out of the game.

I will be replacing the cable modem, but I'm wondering if anyone else had had the problem, if you know what causes it, and how to prevent it in the future.  I don't think it's a heat related issue.  There's plenty of air circulation where the modem is located.
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Question by:Clif
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2 Comments
 
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war1 earned 2000 total points
ID: 18837323
Clif,

Sounds like a part or in your modem is intermittent.  It loses its connection and modem reset.  You have been fortunate that the part has not completely fail.  Get a new modem.
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by:Clif
ID: 18852687
I replaced the modem, as I was going to do.

From what I understand from your post, it was probably a bad solder joint, or other some such hardware defect.

Since your was the only reply, I award you all the points (and an "A" grade)

Thanks for your help.
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